Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Assistant!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your skills can shine? If so, Leon's Bathurst is looking for you! We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team in Bathurst, NB.

About Leon's Bathurst

At Leon's Bathurst, we pride ourselves on delivering outstanding service and quality products to our customers. Our commitment to excellence has made us a trusted name in the retail and wholesale industry. Join us and be part of a team that values integrity, teamwork, and customer satisfaction.

Job Overview

As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a positive experience. Your responsibilities will include addressing customer complaints, processing payments, and performing various clerical duties. This is a permanent position offering 32 to 40 hours of work per week, with a competitive hourly wage of $21.00.

Key Responsibilities

• Address customers' complaints or concerns with professionalism and empathy.
• Arrange for refunds and credits as needed.
• Perform general office duties to support daily operations.
• Receive and log customer complaints efficiently.
• Process payments and issue receipts.
• Schedule and confirm appointments for customers.
• Record and relay important information to clients and the public.
• Perform clerical duties, including filing, sorting, and distributing mail.
• Obtain and process information required to provide excellent customer service.
• Answer telephone calls and relay messages promptly.
• Operate the switchboard or telephone system effectively.

Requirements

• Education: College/CEGEP or equivalent experience.
• Experience: Previous experience in customer service is an asset.

Work Setting

• Located in an urban area.
• Work within a retail/wholesale establishment or distribution centre.

Skills and Qualifications

• Computer Knowledge: Proficient in MS Excel, MS Outlook, MS Word, MS PowerPoint, and electronic mail.
• Personal Suitability: Efficient interpersonal skills, excellent oral and written communication, flexibility, organization, reliability, and a team player attitude.

Work Conditions

• Attention to detail is essential.
• Ability to work in a fast-paced environment with tight deadlines.
• Capable of working under pressure and performing repetitive tasks.
• Primarily sitting for extended periods.

Health Benefits

• Comprehensive dental plan.
• Health care plan to support your well-being.

Join Us!

If you are ready to take the next step in your career and be part of a supportive and energetic team, we want to hear from you! At Leon's Bathurst, we believe in fostering a positive work environment where every team member can thrive.

Apply today and embark on a rewarding journey with us!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.