Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Manager!

Company: RAMADA WORLDWIDE (by Wyndham)

Location: Miramichi, NB

Job Category: Hospitality and Food Service

Salary: $35.00 hourly

About the Role

Are you a passionate leader with a knack for exceptional customer service? Do you thrive in a fast-paced environment and enjoy the challenge of managing a dynamic team? If so, we invite you to apply for the position of Hotel Front Desk Manager at RAMADA WORLDWIDE. In this pivotal role, you will oversee daily operations, ensuring that our guests receive the highest level of service and satisfaction.

Key Responsibilities

As the Hotel Front Desk Manager, you will:

• Develop and implement policies and procedures for daily operations.
• Recruit, hire, and supervise staff to create a motivated and efficient team.
• Conduct performance reviews and training sessions to enhance staff skills.
• Negotiate with clients for the use of facilities, ensuring a seamless experience.
• Perform front desk duties, addressing customer inquiries and concerns.
• Implement marketing activities to promote our hotel and attract guests.
• Oversee maintenance activities to ensure the property is in top condition.
• Enforce policies and procedures to maintain a professional environment.
• Assist clients and guests with special needs, ensuring inclusivity.
• Establish work schedules and organize inventory for smooth operations.

Work Environment

This role is set in a vibrant hotel, motel, or resort atmosphere where you will:

• Work in a fast-paced environment that requires the ability to perform under pressure.

Qualifications

To be successful in this role, you should possess:

• Education: College/CEGEP
• Experience: 3 to 5 years in a similar role

Personal Suitability

We are looking for candidates who demonstrate:

• Client focus and a commitment to exceptional service.
• Efficient interpersonal skills and excellent oral communication.
• Flexibility and initiative to adapt to changing situations.
• A strong team player mentality.

Work Conditions

This is a permanent position requiring:

• 30 to 40 hours of work per week.
• Fluency in English.

Why Join Us?

At RAMADA WORLDWIDE, we believe in creating a positive and supportive work environment. As a member of our team, you will have the opportunity to grow your career in the hospitality industry while making a meaningful impact on our guests' experiences. We value your contributions and are committed to your professional development.

If you are ready to take the next step in your career and lead a dedicated team in providing outstanding service, we encourage you to apply for the Hotel Front Desk Manager position today!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.