Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as an Answering Service Operator!

Company: Scotia Business Centre Limited

Location: Bridgewater, NS

Job Category: Customer Service

About the Job

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, Scotia Business Centre Limited is looking for an enthusiastic and dedicated Answering Service Operator to join our dynamic team!

Work Schedule

• Work Term: Permanent
• Hours: 32 to 40 hours per week
• Work Language: English

Key Responsibilities

As an Answering Service Operator, you will play a crucial role in ensuring our clients receive top-notch service. Your tasks will include:

• Greeting visitors and directing them to the appropriate contacts or service areas
• Providing basic information to clients and the public
• Obtaining and processing information to deliver excellent customer service
• Operating the switchboard or telephone system
• Recording and relaying important information
• Scheduling and confirming appointments
• Sending invoices and maintaining work records
• Receiving and issuing payments
• Performing clerical duties, including filing and sorting mail
• Answering telephone calls and relaying messages
• Calculating billing charges
• Monitoring mobile radio or telephone
• Providing emergency services as needed
• Operating dispatch systems

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Will train or equivalent experience
• Transportation: Own transportation required
• Security: Criminal record check

Computer and Technology Knowledge

• Experience with switchboard systems (25+ lines)
• Proficiency in word processing software
• Familiarity with electronic mail, MS Excel, MS Outlook, MS Word, and WordPerfect

Work Conditions and Physical Capabilities

• Ability to work independently in a fast-paced environment
• Work under pressure and meet tight deadlines
• Perform repetitive tasks with attention to detail
• Combination of sitting, standing, and walking

Personal Suitability

• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility and organization
• Reliability and teamwork

Financial Benefits

• Night shift premium available

Salary

$16.50 hourly

Screening Questions

• Are you available for shift or on-call work?
• Do you currently reside in proximity to the advertised location?

If you are ready to embark on a rewarding career with Scotia Business Centre Limited, we encourage you to apply and become a vital part of our customer service team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.