Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Clerk!

Are you passionate about hospitality and eager to make a positive impact on guests' experiences? The Marystown Hotel & Convention Centre is looking for a dedicated and enthusiastic Front Desk Clerk to join our dynamic team. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we want to hear from you!

About the Company

The Marystown Hotel & Convention Centre is a premier destination in Marystown, NL, known for our commitment to excellence in hospitality. We pride ourselves on creating memorable experiences for our guests, whether they are here for business or leisure. Join us and be part of a team that values professionalism, teamwork, and a positive atmosphere.

About the Job

As a Front Desk Clerk, you will be the first point of contact for our guests, playing a crucial role in their overall experience. Your responsibilities will include:

• Investigating and resolving complaints and claims
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Calculating charges and processing guest payments upon departure
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Delivering requested wake-up calls
• Performing light housekeeping and cleaning duties
• Providing outstanding customer service

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Will train or equivalent experience

Financial Benefits

• As per collective agreement
• Group insurance benefits
• Life insurance
• Night shift premium

Other Benefits

• Free parking available
• Learning/training paid by employer
• Work Term: Permanent
• Work Language: English
• Hours: 24 to 40 hours per week

Salary

Compensation for this role ranges from $18.96 to $19.96 hourly (to be negotiated), reflecting your skills and experience.

Screening Questions

To ensure a great fit for our team, we will ask you the following screening questions:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

If you are ready to embark on an exciting career in hospitality and contribute to our guests' unforgettable experiences, we encourage you to apply! Join us at the Marystown Hotel & Convention Centre and be part of a team that values excellence and customer satisfaction.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.