Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Clerk!

Company: Prairie West Industries

Location: Winnipeg, MB

Salary: $19.00 to $22.00 hourly (to be negotiated)

Work Term: Permanent

Hours: 20 to 30 hours per week

About the Role

Are you passionate about providing exceptional customer service? Prairie West Industries is seeking a dedicated Customer Service Clerk to join our dynamic team. In this role, you will be the first point of contact for our valued customers, addressing their inquiries and ensuring their needs are met with professionalism and care.

Key Responsibilities

• Address customers' complaints or concerns with empathy and efficiency.
• Answer inquiries and provide accurate information about our services.
• Arrange billing for services and process refunds and credits as needed.
• Explain the types and costs of services offered to clients.
• Issue receipts and maintain accurate records and statistics.
• Obtain and examine relevant information to assess client feedback and complaints.
• Order office supplies and maintain inventory levels.
• Perform general office duties to support the team.
• Receive and log complaints, ensuring they are addressed promptly.
• Receive payments and explain procedures, risks, and benefits to clients.

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Previous experience in customer service is an asset
• Work Language: English

Computer and Technology Knowledge

• Proficient in Internet usage
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS PowerPoint

Personal Suitability

• Punctual and reliable
• Client-focused with excellent interpersonal skills
• Strong oral and written communication abilities
• Flexible and organized
• Team player with initiative and good judgment
• Ability to multitask and dependability
• Honest and a quick learner

Health Benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial Benefits

• Group insurance benefits
• Life insurance

Long-Term Benefits

• Long-term care insurance

Other Benefits

• Free parking available

Screening Questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

If you are ready to take the next step in your career and join a company that values its employees and customers alike, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.