Titre du poste ou emplacement

Agent, customer service - airline

Allied Aviation
Sydney, NS
Posté aujourd'hui
Détails de l'emploi :
17,75 $ / heure
Temps plein
Expérimenté

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent at Allied Aviation!

Are you passionate about providing exceptional customer service in the transportation industry? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to apply for the position of Customer Service Agent at Allied Aviation in beautiful Sydney, NS.

About the Role

As a Customer Service Agent, you will play a vital role in ensuring a smooth and enjoyable travel experience for our passengers. Your responsibilities will include:

  • Assigning seats to passengers using computer reservation systems
  • Checking passenger baggage to ensure compliance with travel standards
  • Preparing boarding passes and calculating load weights for aircraft compartments
  • Planning load for aircraft and handling pre-flight documentation
  • Relaying messages to operations control and downline stations
  • Processing bills of lading, cargo manifests, and other essential documents
  • Tracing missing baggage and cargo shipments
  • Assisting clients and guests with special needs
  • Attending boarding gates and assisting pre-boarding passengers
  • Making, canceling, and changing flight reservations
  • Preparing and issuing tickets and receipts
  • Processing payments via cash, cheques, and credit/debit cards
  • Providing outstanding customer service
  • Reserving seats for the general public, travel agencies, and tour companies
  • Working with minimal supervision

Requirements

Education

  • Secondary (high) school graduation certificate or equivalent experience

Experience

  • Will train

Security and Safety

  • Airport security clearance

Personal Suitability

  • Dependability
  • Excellent oral communication skills
  • Flexibility
  • Initiative
  • Judgment
  • Organized
  • Team player

Work Schedule and Benefits

This is a seasonal position with 10 to 25 hours per week. We offer a competitive salary of $17.75 hourly as per the collective agreement. Additional benefits include:

  • Free parking available
  • Parking facilities
  • Work language: English

About Allied Aviation

At Allied Aviation, we are committed to providing top-notch service in the transportation sector. Our team is dedicated to ensuring that every passenger has a safe and pleasant journey. Join us and be part of a company that values teamwork, professionalism, and customer satisfaction.

If you are ready to embark on an exciting career with us, we encourage you to apply and become a part of our dynamic team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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