Titre du poste ou emplacement

Guest services agent - hotel

Admiral Digby Hotel
Conway, NS
Posté hier
Détails de l'emploi :
18,00 $ / heure
Temporaire
Expérimenté

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Services Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, the Admiral Digby Hotel is looking for you! We are seeking enthusiastic individuals to join our team as Guest Services Agents in beautiful Conway, NS.

About the Role

As a Guest Services Agent, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and memorable. Your responsibilities will include:

  • Registering arriving guests and assigning rooms
  • Taking, canceling, and changing room reservations
  • Processing guests' departures, calculating charges, and receiving payments
  • Balancing cash and completing balance sheets, cash reports, and related forms
  • Maintaining an inventory of vacancies, reservations, and room assignments

Requirements

To be successful in this role, you should meet the following criteria:

  • Education: Secondary (high) school graduation certificate
  • Experience: Previous experience in a similar role is an asset

Work Setting

This position is set within the vibrant hospitality industry, where you will have the opportunity to interact with guests from all walks of life.

Technical Skills

Familiarity with technology is essential. You should be comfortable using:

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)

Security and Safety

As a Guest Services Agent, you will need to be bondable, ensuring the safety and security of our guests and their information.

Personal Suitability

We are looking for candidates who are:

  • Dependable
  • Flexible
  • Organized

Work Details

This is a seasonal position, offering 32 to 40 hours per week. The primary work language is English.

Compensation

We offer a competitive salary of $18.00 per hour for this role.

Why Join Us?

At the Admiral Digby Hotel, we pride ourselves on creating a welcoming atmosphere for both our guests and our team members. Join us and be part of a dedicated team that values hard work, commitment, and a passion for hospitality. Your journey in the hospitality industry starts here!

We look forward to welcoming you to our team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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