Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Clerk!

Are you passionate about providing exceptional customer service in the hospitality industry? The Hampton Inn by Hilton Downtown Winnipeg is looking for enthusiastic individuals to join our team as a Hotel Front Desk Clerk. If you thrive in a fast-paced environment and enjoy interacting with guests, this is the perfect opportunity for you!

About the Role

As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and memorable. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Resolving guest complaints and claims
• Maintaining an inventory of vacancies, reservations, and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Assisting clients/guests with special needs
• Performing light housekeeping and cleaning duties
• Providing outstanding customer service

Work Setting

This position is situated in the vibrant hospitality industry, specifically within a hotel, motel, or resort environment. You will be part of a dynamic team dedicated to delivering top-notch service to our guests.

Requirements

To be successful in this role, you should meet the following criteria:

• Work Term: Permanent
• Work Language: English
• Hours: 16 to 32 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience is an asset or equivalent experience

Skills and Qualifications

We are looking for candidates who possess:

• Attention to detail
• Ability to work in a fast-paced environment
• Strong interpersonal skills
• Excellent oral and written communication skills
• Flexibility and reliability
• Organizational skills and resourcefulness
• Client-focused attitude and dependability
• Team player mentality

Computer and Technology Knowledge

Familiarity with the following is essential:

• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)
• Spreadsheet applications
• Internet navigation

Work Conditions

This role requires:

• Standing for extended periods
• Ability to work under pressure

Screening Questions

Before applying, please consider the following:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Compensation and Benefits

The hourly wage for this position is $16.50. In addition to competitive pay, we offer a range of benefits to support our employees.

About Us

The Hampton Inn by Hilton Downtown Winnipeg is committed to providing a welcoming and comfortable environment for our guests. Join us in creating memorable experiences and be part of a team that values excellence in service!

We look forward to welcoming you to our team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.