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Client service supervisor

Maximum Home Support Services
Channel-Port aux Basques, NL
Posté aujourd'hui
Détails de l'emploi :
Télétravail
20,00 $ - 22,00 $ / heure
Expérimenté
Avantages :
Assurance maladie
Modalités de travail flexibles

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Client Service Supervisor!

Company: Maximum Home Support Services

Job Category: Customer Service

Location: Channel-Port aux Basques, NL

Salary: $20.00 to $22.00 hourly (to be negotiated)

About the Role

Are you passionate about providing exceptional customer service and leading a dedicated team? Maximum Home Support Services is seeking a Client Service Supervisor to join our dynamic team. In this role, you will play a crucial part in ensuring our clients receive the highest level of care and support.

Key Responsibilities

  • Establish work schedules and procedures to optimize team performance.
  • Prepare and submit reports to track progress and outcomes.
  • Train staff in job duties, safety procedures, and company policies.
  • Recruit and hire talented individuals to join our team.
  • Coordinate, assign, and review work to ensure quality service delivery.
  • Provide clients with essential information and support.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Manage home care cases effectively to meet client needs.

Work Setting

  • Remote or mobile work options available.
  • Work from the comfort of your own home.

Requirements

  • Education: College/CEGEP
  • Experience: 1 to less than 7 months or equivalent experience

Computer and Technology Knowledge

  • Proficient in MS Office applications.

Security and Safety

  • Must undergo a criminal record check.

Work Conditions and Physical Capabilities

  • Strong attention to detail is essential.

Personal Suitability

  • Client-focused with a commitment to service excellence.
  • Dependable and reliable in all aspects of work.
  • Excellent oral and written communication skills.
  • Highly organized and able to manage multiple tasks.

Screening Questions

  • Do you currently reside in proximity to the advertised location?
  • Do you have the necessary equipment for remote work (i.e., internet, home office, etc.)?

Workplace Information

  • Hybrid work environment.

Health Benefits

  • Comprehensive health care plan available.
  • Work Term: Casual
  • Work Language: English
  • Hours: 10 to 40 hours per week

If you are ready to take the next step in your career and make a difference in the lives of our clients, we encourage you to apply for the Client Service Supervisor position at Maximum Home Support Services. Join us in our mission to provide outstanding home support services!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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