Titre du poste ou emplacement

Front desk clerk, hotel

Bay Hill Inns & Suites
Neepawa, MB
Posté hier
Détails de l'emploi :
15,80 $ / heure
Temps plein
Niveau d`entrée

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Clerk at Bay Hill Inns & Suites!

Are you passionate about hospitality and eager to make a difference in the lives of our guests? Bay Hill Inns & Suites is looking for a dedicated and enthusiastic Front Desk Clerk to join our vibrant team in Neepawa, MB. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we want to hear from you!

About the Role

As a Front Desk Clerk, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they arrive. Your responsibilities will include:

  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Taking, canceling, and changing room reservations
  • Providing general information about local points of interest
  • Processing guests' departures, calculating charges, and receiving payments
  • Balancing cash and completing balance sheets, cash reports, and related forms
  • Maintaining an inventory of vacancies, reservations, and room assignments
  • Following emergency and safety procedures
  • Performing clerical duties such as faxing, filing, and photocopying
  • Answering telephone calls and relaying messages
  • Assisting clients/guests with special needs
  • Contacting customers to deliver requested wakeup calls
  • Providing outstanding customer service

What We’re Looking For

To be successful in this role, you should possess the following:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a similar role

Personal Suitability

We value individuals who are:

  • Client-focused
  • Excellent in oral and written communication
  • Reliable and a team player

Our Commitment to Inclusivity

At Bay Hill Inns & Suites, we believe in creating a welcoming environment for everyone. We actively support:

  • Persons with Disabilities: We provide awareness training to our employees and apply inclusive recruitment policies.
  • Newcomers and Refugees: We recruit individuals displaced by conflict or natural disasters.
  • Youths: We offer training to create a welcoming work environment for young individuals.
  • Veterans: We have targeted hiring initiatives for candidates with military experience.
  • Indigenous People: We facilitate access to Elders for support and guidance.
  • Mature Workers: Our hiring policies discourage age discrimination.
  • Visible Minorities: We apply policies that discourage discrimination and promote an inclusive hiring process.

Work Details

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Salary: $15.80 hourly
  • Location: Neepawa, MB

If you are ready to embark on an exciting career in hospitality and make a positive impact on our guests' experiences, we encourage you to apply and join our team at Bay Hill Inns & Suites!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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