Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, we invite you to apply for the Front Desk Agent position at the Hilton Garden Inn Winnipeg South.

About the Company

At Hilton Garden Inn Winnipeg South, we pride ourselves on creating a warm and inviting atmosphere for our guests. Our commitment to excellence in hospitality ensures that every visitor enjoys a memorable stay. Join our dedicated team and be part of a company that values teamwork, integrity, and outstanding service.

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their experience at our hotel. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Resolving complaints and claims with professionalism
• Processing group arrivals and departures efficiently
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Offering general information about local points of interest
• Processing guests' departures, calculating charges, and receiving payments
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Delivering exceptional customer service
• Maintaining inventory of supplies
• Ensuring compliance with health and safety regulations
• Advertising and promoting products, sales, or services

Requirements

Education

• Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years

Experience

• 1 to 2 years of experience in the hospitality industry, preferably in a hotel, motel, or resort setting

Work Conditions and Physical Capabilities

• Attention to detail is essential

Transportation/Travel Information

• Own transportation is preferred, but public transportation is available

Benefits

Health Benefits

• Comprehensive dental plan
• Health care plan

Financial Benefits

• Group insurance benefits

Other Benefits

• Free parking available
• Additional benefits offered
• Permanent employment opportunity
• Work language: English
• Full-time hours: 40 hours per week

Salary

Compensation for this role ranges from $15.80 to $18.00 hourly, with the final amount to be negotiated based on experience and qualifications.

Location

This position is based in Winnipeg, MB.

If you are ready to take the next step in your hospitality career and join a team that values excellence, we encourage you to apply for the Front Desk Agent position at Hilton Garden Inn Winnipeg South!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.