Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Clerk at Smuggler's Cove Inn!

Are you passionate about hospitality and eager to create memorable experiences for guests? Smuggler's Cove Inn, located in the picturesque town of Lunenburg, NS, is seeking a dedicated and enthusiastic Front Desk Clerk to join our vibrant team. This is a fantastic opportunity to be part of a welcoming environment where you can make a difference every day!

About the Role

As a Front Desk Clerk, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and seamless. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Resolving complaints and claims with professionalism
• Providing information on hotel facilities and services
• Offering insights about local points of interest
• Processing guest departures, calculating charges, and receiving payments
• Maintaining an inventory of vacancies, reservations, and room assignments
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Delivering exceptional customer service

Requirements

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience is an asset

Why Work with Us?

At Smuggler's Cove Inn, we believe in fostering an inclusive and supportive workplace. We are committed to providing opportunities for various groups, including:

Support for Persons with Disabilities

• Participation in programs that support persons with disabilities
• Mentorship and coaching opportunities
• Awareness training for employees to create a welcoming environment
• Accessible and inclusive recruitment policies

Support for Newcomers and Refugees

• Engagement in initiatives that support newcomers and refugees
• Facilitation of access to community resources and training
• Mentorship programs pairing newcomers with experienced employees

Support for Youths

• Participation in youth employment initiatives
• Mentorship and networking opportunities for youth

Support for Veterans

• Mentorship and networking opportunities for Veterans
• Training to help translate military skills into civilian roles

Support for Indigenous People

• Participation in programs supporting Indigenous communities
• Cultural competency training for all employees

Support for Mature Workers

• Engagement in initiatives that support mature workers
• Mentorship and networking opportunities

Support for Visible Minorities

• Participation in programs supporting visible minorities
• Mentorship programs pairing members with experienced employees

Compensation

The hourly wage for this position is $15.70. Join us in creating a warm and inviting atmosphere for our guests while enjoying a fulfilling career in hospitality!

About Smuggler's Cove Inn

Smuggler's Cove Inn is dedicated to providing exceptional service and creating unforgettable experiences for our guests. We pride ourselves on our inclusive culture and commitment to supporting our team members from all walks of life. If you are ready to embark on a rewarding journey in the hospitality industry, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.