Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Front Desk Manager at STE ROSE HOTEL MOTEL!
Are you a passionate hospitality professional looking to take your career to the next level? STE ROSE HOTEL MOTEL is seeking an enthusiastic and dedicated Front Desk Manager to join our vibrant team in the beautiful rural setting of Ste. Rose du Lac, MB. If you thrive in a dynamic environment and have a knack for providing exceptional customer service, we want to hear from you!
About the Role
As the Front Desk Manager, you will play a pivotal role in ensuring our guests have a memorable experience. You will be responsible for overseeing front desk operations, managing staff, and implementing marketing strategies to enhance our hotel's visibility. Your leadership will help create a welcoming atmosphere for all guests, making their stay enjoyable and comfortable.
Key Responsibilities
- Recruit and hire staff to build a strong team.
- Conduct training sessions to ensure high service standards.
- Negotiate with clients for the use of our facilities.
- Perform front desk duties, including check-ins and check-outs.
- Prepare and implement marketing plans to attract new guests.
- Enforce hotel policies and procedures to maintain a safe environment.
- Address customer complaints or concerns promptly and effectively.
- Assist clients and guests with special needs to ensure their comfort.
- Establish work schedules for front desk staff.
- Manage events hosted at the hotel to ensure seamless execution.
Work Environment
This position is set in a rural area within a hotel, motel, and resort environment. You will be working under pressure and tight deadlines, so attention to detail is crucial. The role requires standing for extended periods, so physical stamina is important.
Qualifications
- Education: Other trades certificate or diploma.
- Experience: 2 to less than 3 years in a similar role.
Personal Suitability
- Client-focused with a passion for hospitality.
- Efficient interpersonal skills to foster a positive team environment.
- Excellent oral and written communication skills.
Support for Our Community
At STE ROSE HOTEL MOTEL, we believe in supporting our community and fostering an inclusive workplace. We offer:
- Mentorship programs that pair newcomers and/or refugees with experienced employees.
- Mentorship, coaching, and networking opportunities for youth.
- Cultural competency training to create a welcoming environment for Indigenous workers.
Work Details
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Salary: $35.00 hourly
If you are ready to embark on an exciting journey with us and make a difference in the hospitality industry, we encourage you to apply! Join STE ROSE HOTEL MOTEL and be part of a team that values excellence, community, and personal growth.
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.