Warehouse Associate

About the role:We're looking for a reliable, detail-focused Warehouse & Dispatch Assistant to keep our warehouse running smoothly — picking, packing and getting customer orders out the door on time, and receiving stock in as it arrives.It's a hands-on role in a small, close-knit team. You'll work closely with our Office Manager and have plenty of autonomy day to day, so if you take pride in getting things right the first time, you'll do well here.
What you'll be doing:

• Picking, packing and dispatching customer orders accurately and in time for courier or customer collection, using our ERP/inventory system
• Receiving incoming stock from suppliers — unpacking, shelving and completing delivery documentation in the ERP
• Preparing and maintaining stock of kit products
• Keeping an eye on stock levels (including shipping supplies) and flagging anything that needs reordering
• Helping the Office Manager with stocktakes
• Assisting customers collecting their orders
• Processing and restocking returned items
• Keeping the warehouse safe, tidy and well organised

What you'll bring:

• Excellent attention to detail and time management — orders go out accurate and on time
• Solid computer skills, including MS Office (experience with an ERP or inventory system is a bonus, but we'll train you)
• Clear verbal and written communication, and a friendly, helpful manner with customers
• The ability to work unsupervised and hold yourself to a high standard of quality and accuracy
• Physical fitness to regularly lift and move boxes up to 25kg, and to move palletised goods using a lift stacker and pallet jack
• A genuine commitment to health and safety — working safely, encouraging others to do the same, and reporting or fixing hazards and unsafe conditions when you spot them

This posting is for an existing vacancy.We may use AI to support the advertisement and screening process of applicants for this position.Please note we will only be screening candidates who are legally allowed to work in ON, Canada.