Barista All Rounder WEST VANCOUVER

Forecast Coffee Group Inc. Front of House, Barista & Food Prep
The role of Front of House, Barista & Food is one of the most essential parts of our business. At the forefront of our company, you believe in our social purpose and company vision, and drive your contribution using these principles. You are punctual, responsible and have a positive and inclusive attitude toward your work and colleagues.
“Forecast Coffee exists to create space to feed the soul, igniting our collective passion for each other, our community, and the outdoors.”
You perform in your role with passion and take utmost care as a representative of our brand and product. You are motivated to consistently deliver the excellent customer service expected in Specialty Coffee. While providing a positive and inclusive environment for customers and staff, you are accountable for providing excellent service and products in a safe and clean environment.Our company core values should guide all decision making and communication, in the pursuit of delivering best customer experience, employee experience and anticipating what is best for the store. This position reports to the Cafe Manager and in their absence, to the Supervisor on shift.*This position is eligible for gratuities which may average between $6-$8 per hour
Including but not limited to.Primary DutiesHospitality· Connecting with guests as soon as they enter your location, commencing their visit in a friendly, confident and welcoming manner; employing highest standard of service demeanour· Communicating all procedures and policies to guests; including dine-in and take-out procedures and collection points, health & safety procedure and Laptop Restriction / Seating policies as necessary. Taking care to educate every guest with empathy and respect; remaining polite and supportive in their stay at your location.· Preparing quality foods and beverages for customers, in a timely manner and following set recipes and procedures, whilst simultaneously upholding guest experience standards and providing customer connection· Offering support to guests in determining their needs regarding food and beverages, assisting them in decision making and providing knowledge and suggestions on available products· Providing up-to-date dietary and ingredients knowledge to customers (and other staff) on all food and beverage products, or promptly locating informationOperations· Adhering to company policy as stated in the Employee Handbook at all times, while maintaining a safe and inclusive environment for staff and customers· Adhering to Food Safe, Work Safe policies.· Following procedures and completing tasks as set by the store manager· Maintaining a consistently clean, sanitized and safe work environment throughout shifts. · Setting up food preparation areas and equipment, espresso machine and all serving stations in preparation for shift· Clean up and break down of food preparation areas and equipment, espresso machine and all serving stations at end of shift· Preparing quality foods and beverages for customers, in a timely manner and following set recipes and procedures· General knowledge of store POS system and credit/debit machine· Working with your team to ensure daily tasks are completed each shift· Handling cash responsibly· Other duties assigned by the store or senior leadership teams
Qualifications· Minimum 6 months Barista experience.· Previous customer service· Experience in food preparation preferred but if not we will train.· Food Safe Level I (preferred but not required)· Applicants must be legally allowed to work in Canada