Blade Filters Inc.
Toronto, ON
Publié il y a 30 jours
Détails de l'emploi :
Télétravail
Niveau d`entrée
About Blade AirBlade Air is a recognized leader in indoor air quality solutions, trusted by a wide range of businesses and organizations, including Fortune 500 companies and various tiers of government. Our commitment to revolutionizing air quality technology sets us apart as a leading innovator focusing on sustainably improving air quality.
With cutting-edge ESG-compliant technologies, Blade Air has implemented its innovative solutions in over 540 million cubic feet of building spaces across North America. We are committed to transforming the intersection of the IAQ and Sustainability markets as they continue to drive positive change and deliver innovative solutions for healthier, cleaner environments.
Job SummaryBlade Air is looking for a Technical Sales Support Specialist to join our dynamic and growing team!
He/She will play a pivotal role in supporting our sales team by providing technical expertise and assistance throughout the sales process. This individual will collaborate closely with our sales representatives, partners and clients to understand their technical requirements, address inquiries, and offer comprehensive solutions that meet their needs. Additionally, they will serve as a key liaison between our customers, partners and internal technical teams, ensuring seamless communication and alignment to deliver exceptional service and support.
Key Responsibilities· Act as the primary technical point of contact for sales inquiries, providing timely and accurate responses to customer questions and concerns.· Collaborate with sales representatives to understand customer requirements and recommend appropriate technical solutions to meet their needs.· Prepare and deliver technical presentations, demonstrations, and product overviews to prospective clients, showcasing the value and capabilities of our products and services.· Assist in the development of sales proposals, quotes, and product configurations, leveraging your technical expertise to tailor solutions to customer specifications.· Conduct product trainings and workshops for sales teams to enhance their understanding of technical features and benefits.· Provide post-sales technical support, troubleshooting, and resolution of customer issues to ensure customer satisfaction and retention.· Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position our products and maintain a competitive edge in the market.· Assist in the development of sales engagement tools.· Travel expected in North America with both existing accounts and the pursute of new account opportunities.· Other duties may be assigned.
Qualifications· Bachelor’s degree in mechanical engineering, or related field. HVAC experience is a bonus.· Proven experience in technical sales support, pre-sales engineering, or a similar role within the HVAC industry.· Strong understanding of technical concepts and ability to communicate complex ideas effectively to both technical and non-technical audiences.· Excellent interpersonal and communication skills, with the ability to build rapport and foster positive relationships with customers and internal stakeholders.· Demonstrated problem-solving skills and ability to think strategically to address customer challenges and requirements.· Proficiency in sales and CRM software tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.· Ability to multitask, prioritize tasks, and work effectively in a fast-paced, dynamic environment.
Benefits· Competitive salary commensurate with experience· Comprehensive benefits package· Opportunities for career growth and professional development· Collaborative and inclusive work environment· Exposure to cutting-edge technologies and industry-leading solutions
Equal Opportunity EmployerBlade Air is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.
With cutting-edge ESG-compliant technologies, Blade Air has implemented its innovative solutions in over 540 million cubic feet of building spaces across North America. We are committed to transforming the intersection of the IAQ and Sustainability markets as they continue to drive positive change and deliver innovative solutions for healthier, cleaner environments.
Job SummaryBlade Air is looking for a Technical Sales Support Specialist to join our dynamic and growing team!
He/She will play a pivotal role in supporting our sales team by providing technical expertise and assistance throughout the sales process. This individual will collaborate closely with our sales representatives, partners and clients to understand their technical requirements, address inquiries, and offer comprehensive solutions that meet their needs. Additionally, they will serve as a key liaison between our customers, partners and internal technical teams, ensuring seamless communication and alignment to deliver exceptional service and support.
Key Responsibilities· Act as the primary technical point of contact for sales inquiries, providing timely and accurate responses to customer questions and concerns.· Collaborate with sales representatives to understand customer requirements and recommend appropriate technical solutions to meet their needs.· Prepare and deliver technical presentations, demonstrations, and product overviews to prospective clients, showcasing the value and capabilities of our products and services.· Assist in the development of sales proposals, quotes, and product configurations, leveraging your technical expertise to tailor solutions to customer specifications.· Conduct product trainings and workshops for sales teams to enhance their understanding of technical features and benefits.· Provide post-sales technical support, troubleshooting, and resolution of customer issues to ensure customer satisfaction and retention.· Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position our products and maintain a competitive edge in the market.· Assist in the development of sales engagement tools.· Travel expected in North America with both existing accounts and the pursute of new account opportunities.· Other duties may be assigned.
Qualifications· Bachelor’s degree in mechanical engineering, or related field. HVAC experience is a bonus.· Proven experience in technical sales support, pre-sales engineering, or a similar role within the HVAC industry.· Strong understanding of technical concepts and ability to communicate complex ideas effectively to both technical and non-technical audiences.· Excellent interpersonal and communication skills, with the ability to build rapport and foster positive relationships with customers and internal stakeholders.· Demonstrated problem-solving skills and ability to think strategically to address customer challenges and requirements.· Proficiency in sales and CRM software tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.· Ability to multitask, prioritize tasks, and work effectively in a fast-paced, dynamic environment.
Benefits· Competitive salary commensurate with experience· Comprehensive benefits package· Opportunities for career growth and professional development· Collaborative and inclusive work environment· Exposure to cutting-edge technologies and industry-leading solutions
Equal Opportunity EmployerBlade Air is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.
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