Senior Analyst, Program Management- Content & Catalog
Walmart Canada - 1 176 emplois
Mississauga, ON
Détails de l'emploi :
Position Summary...The Senior Analyst, Program Management supports the development, execution, and continuous improvement of strategic initiatives that drive business objectives, operational efficiency, and customer experience outcomes. Working cross-functionally with business, product, technology, and external partners, this role leverages analytics, project management, stakeholder engagement, and process governance to assess opportunities, develop business cases, and deliver strategic programs aligned with long-term business goals.What you'll do...
This role is responsible for translating data into actionable insights through business analysis, current-state assessments, gap identification, and performance tracking. The Senior Analyst supports initiative planning, financial forecasting, project governance, and executive reporting while ensuring strategic projects are delivered on time, within budget, and aligned with organizational priorities.
A key focus of the role is elevating product content quality and customer experience across Walmart.ca's 1P, 2P, and 3P assortment. This includes governing content standards, enforcing global style guides, overseeing third-party content enrichment partners, and ensuring compliance with quality, brand, and pricing expectations. The role partners closely with the Program Manager, Content Quality to drive content coverage, quality, and rich media adoption across the assortment.
The Senior Analyst is accountable for managing and evolving Content Studio Partnership (CSP) programs that support scalable content creation and enrichment. This includes aligning content creation capacity and supplier participation with SKU growth plans, seasonal priorities, quality targets, and cost objectives. The role develops and manages relationships with third-party content and rich media solution providers such as Syndigo, Salsify, and Aplus etc, while partnering with Global Technology, Market Product, suppliers, and merchants to expand the use of rich content, imagery, video, enhanced product content, and navigation/search experiences.
Additionally, the role supports the development and maintenance of systems, tools, and operational processes that enable content and catalog excellence. Responsibilities include monitoring data integrity, ensuring compliance, conducting audits, driving continuous improvement initiatives, and maintaining performance reporting against annual goals and KPIs through weekly, monthly, and quarterly business reviews.
The Senior Analyst also manages content operations support processes, including oversight of the Content inbox. In partnership with specialists, the role triages vendor and merchant inquiries, ensures adherence to service-level agreements, coordinates issue resolution with appropriate stakeholders, and drives timely closure and communication of requests.
Qualifications:
Experience in launching and managing product content acquisition programs, including sourcing workflows, quality assurance, and vendor coordination
Exceptional written and verbal communication skills, with experience developing cross-functional documentation, executive updates, and rollout communications
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data analysis for reporting and performance tracking
Experience building and maintaining reporting dashboards, KPI scorecards, and insights to support content performance management
Familiarity with emerging technologies relevant to product content (e.g., generative AI, automation tools, product knowledge graphs)
Working knowledge of rich media content types (images, video, 360 views, AR) and how they drive customer engagement and conversion
Ability to collaborate with cross-functional teams including Product Management, Category Management, UX, Tech, and Operations
Detail-oriented and data-driven, with strong critical thinking and problem-solving abilities
Leadership Expectations:
Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Is consistently humble, self-aware, honest, and transparent.
Serve our Customers:
Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.ㅤ
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.ㅤ
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