Tech Platform Lead, Solutions Architect

As a Tech Platform Lead, Solutions Architect, you provide technical leadership for Collabria’s cloud platforms, APIs, integrations, digital applications, business platforms and supplier solutions. You ensure technology investments are secure, scalable, supportable and cost-effective while actively contributing to delivery planning, production incident management, supplier reviews and operational readiness. The role is expected to consist of approximately 40% architecture and governance and 60% operational leadership and delivery support. More specifically, you will be required to :

Platform architecture and direction

• Define practical solution standards and reusable patterns for Microsoft Azure, APIs, integrations, the Collabria portal, eApplications, Salesforce, Marketing Cloud, Halo and supplier-managed platforms.
• Translate business requirements into secure, maintainable and sustainable technology solutions, while documenting key decisions and the associated trade-offs.
• Maintain target-state roadmaps, reference architectures, application and integration inventories, and technology portfolio lifecycle considerations.
• Review technology designs prepared by suppliers, consultants and internal teams and flag proposals that introduce avoidable operational risk, complexity and additional costs.

Operational leadership and delivery support

• Provide hands-on technical leadership during complex incidents, recurring problem investigations and supplier escalations requiring sound judgment across multiple platforms.
• Assess operational readiness before production releases by ensuring that monitoring, logging, runbooks, resolution procedures and handoffs to support teams are complete.
• Support delivery teams with design decisions, resolution of technical roadblocks and implementation planning while balancing immediate needs with the platforms’ long-term health.
• Coordinate external architecture specialists when in-depth Azure, cybersecurity, Salesforce, API or supplier-specific expertise is required.

API, cloud and integration governance

• Establish API integration principles covering authentication, versioning, error handling, observability, certificate management and partner integration.
• Guide decisions related to Azure platform patterns, network and identity architecture, resilience, disaster recovery and cost management in collaboration with engineering teams.
• Ensure Collabria’s internal teams can operate new digital services effectively and support them through our ticketing system. Collaborate with suppliers to integrate defined escalation processes.

Terraform and infrastructure as code (IaC) governance

• Own Collabria’s Terraform operating model, including module governance, code review expectations, naming and tagging standards, secure state management and deployment approvals.
• Define reusable landing zone and platform patterns.
• Promote policy as code, version-controlled infrastructure and auditable deployment practices to reduce configuration drift and manual changes in the cloud.

Security, risk management and supplier governance

• Integrate Secure by Design principles.
• Support the Mythos and Imperium initiatives by translating control requirements into actionable technology patterns and remediation priorities.
• Represent Collabria in strategic technical discussions with suppliers and participate in product assessments, due diligence and roadmap reviews.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor’s degree in computer science, engineering, information technology or a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Expertise acquired through at least eight years of progressive experience in technology, including at least five years designing and delivering enterprise or platform solutions
• Expertise leading technical initiatives, influencing suppliers and communicating architectural decisions to business stakeholders and senior management
• Demonstrated expertise through sound professional judgment and excellent skills in stakeholder communication, supplier management and technical and strategic writing
• Proficiency in Microsoft Azure architecture, Azure API Management, Azure Functions, networking concepts, monitoring and resilience patterns
• Proficiency in REST APIs, OAuth 2.0, OpenID Connect, event-driven integration and enterprise integration patterns
• Proficiency in Terraform, Bicep, Git, Azure DevOps and infrastructure as code (IaC) governance practices
• Proficiency in Microsoft Azure, enterprise APIs, integrations, identity architectures and production environment support in a regulated or operationally critical setting

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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