Senior Consultant, Business Systems Analysis

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Enterprise Payments Technology team as a Sr. Consultant, Business Systems Analysis, supporting a portfolio of critical platforms across payment rails, fraud controls, commercial account ledger capabilities, real-time payments, and other core commercial banking and mainframe-based applications. In this role, you will lead business and systems analysis activities across strategic initiatives and operational priorities, ensuring business needs are translated into clear, actionable, and delivery-ready requirements. You will work closely with business, operations, product, technology, and risk stakeholders, serving as a key liaison between partners and delivery teams.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Strategic Advisory and Stakeholder Partnership- Be the strategic voice on agile teams by advising delivery teams and business leaders on scope, priorities, risks, and solution considerations. Build strong relationships across business, product, operations, technology, risk, SMEs, and working group members to drive alignment, informed decisions, and successful outcomes.

• Requirements and Systems Analysis- Work closely with business partners, Product Owners, SMEs, and stakeholders to gather, analyze, and document complex business, functional, integration, data, and non-functional requirements. Facilitate sessions and workshops to elicit requirements from high-level features and capabilities, and translate them into clear artifacts such as user stories, acceptance criteria, process flows, data flows, and traceability documentation.

• Solution Design and Delivery Support- Support and influence solution design discussions to ensure solutions are client-focused, aligned to business needs, and compliant with technology standards, quality expectations, and control requirements. Prepare and validate solution design documentation, clarify scope, assess impacts and dependencies, and where applicable perform detailed analysis of vendor solutions against business requirements and technology standards.

Who you are

• You can demonstrate 8 years of experience in. Business Systems Analyst in Agile, Waterfall, and hybrid/delivery-focused environments, preferably within banking, payments, financial services, or a financial institution. You have strong technical and domain knowledge across complex enterprise applications, integrations, APIs, messaging, batch processing, and preferably mainframe-based platforms, with knowledge of payments domain standards including ISO 20022, real-time payments, fraud/risk controls, and resiliency. You are skilled in business analysis practices, including requirements elicitation, workshops, documentation analysis, process modelling, process flow documentation, user stories, acceptance criteria, traceability, and the ability to review and support testing activities using industry-standard tools. You are an excellent communicator and problem solver with the ability to engage stakeholders at all levels, translate requirements into actionable deliverables, manage multiple priorities, and work effectively in a fast-paced environment. You are comfortable using test management tools and platforms, including JIRA, Confluence, Visio, SQL, MS Office, AI-enabled productivity tools, and other collaboration and analysis technologies to support delivery quality and efficiency.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 11th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Analytical Thinking, Atlassian Confluence, Business Analysis, Communication, Facilitation, In-Depth Analysis, JIRA Tool, Payment Handling, Scrum Methodology, Teamwork, Technical Knowledge