Internal Communication Coordinator

Internal Communication CoordinatorReporting to the Manager, Internal Communications, the Internal Communications Coordinator plays a key role in supporting, developing, and distributing various communications throughout Bird. This includes spearheading employee newsletters, developing organization-wide and audience-specific communications, supporting internal events, managing the Intranet, and ensuring all associated creative complies with brand standards.
This role is based in Calgary and offers a flexible work arrangement with the majority of time in office.What You Will Be Working On

Employee Newsletters

• Maintain accurate list of Subject Matter Experts and curate content for monthly all-employee newsletter and bi-monthly leader newsletter

• Copywrite, develop, edit, and design newsletters; Obtain necessary internal approvals prior to distribution

• Manage newsletter distribution lists and perform regular audits to ensure they remain up to date

• Be the Subject Matter Expert for Bird’s email distribution tool, Workshop; Manage licenses and permissions, develop templates, upload updated distribution lists, and provide internal training and support

• Monitor channel analytics and trends to ensure newsletter content is relevant to audience; identify opportunities for subsequent internal stories

Internal Communications & Events

• Work with various internal stakeholders to support their internal communications needs and projects through effective planning, research, content development, and plan execution; Assist in establishing metrics for success and reporting on performance, where applicable

• Organize and coordinate mass emails from various groups: Manage multiple internal teams’ priorities and expectations to ensure emails are distributed in a timely manner without overwhelming employees’ inboxes

• Develop and foster relationships across departments, districts, and leadership levels; Support the development of various executive communications

• Maintain distribution lists for national communications; Perform regular audits to ensure lists are up to date

• Provide support and management for new policy development and updates to existing policies

• Develop quarterly videos and distribute to branches to be displayed in office lobbies

• Assist with planning, communications, content development, and execution for national internal Bird events, such as quarterly employee broadcasts, annual town halls, recognition awards, and community engagement initiatives; Monitor and summarize analytics to gauge employee engagement and overall success

• Lead monthly communications call with key internal communicators, creating an opportunity for knowledge sharing and highlighting upcoming events; Manage Comms Network Intranet page

• Monitor Internal Communications inbox and reply to inquiries in a timely manner

• Facilitate French translations of internal documentation using external third parties, where applicable

Intranet

• Own the Intranet and main navigation; Manage permissions, provide training, and curate and manage content for National News and select pages/sites

• Manage digital and brand assets; Ensure information and assets are up to date

• Support internal teams with the development and maintenance of their respective pages/sites; Train new site owners to manage their respective pages/sites

• Uphold best practices to keep the Intranet clean and easy to navigate; Perform regular audits of documents and subpages/subsites to ensure compliance

• Monitor and track relevant page, site, and news posts analytics, and provide support and analytics for leader-specific chatbot

• Respond to ad-hoc intranet support requests/questions

• Post-secondary degree in Communications, Journalism, Marketing, or a related field

• 2 to 3 years of experience in corporate communications or marketing; AEC industry experience considered an asset

• Strong command of the English language, with robust written and verbal communication skills and a keen eye for detail

• Experience with Microsoft Office Suite (Copilot, Outlook, Word, PowerPoint, and Teams).

• Experience with intranet management platforms (SharePoint) or content management systems considered an asset

• Comfortable with graphic design tools, particularly Canva and/or Adobe Creative Suite

• Experience with email distribution tools, particularly Workshop, considered an asset

• Ability to build and maintain positive working relationships at various levels within the organization and across various teams

• Strong organizational skills and the ability to manage multiple tasks and deadlines

• Comfortable working in a growing, fast-paced environment with shifting priorities

• Positive attitude and collaborative mindset

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.