Platform Engineering, Senior Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

The Platform Engineering, Senior Specialist will bring deep experience operating enterprise-grade API Gateway, Ingress/Egress, and platform infrastructure capabilities. This role focuses on enabling secure, scalable, and observable service exposure for internal and external consumers, while supporting the underlying platform services that handle traffic management, security enforcement, and telemetry aggregation.This is a hands-on engineering role, with exposure across infrastructure domains (compute, networking, storage, databases) and collaboration with both internal teams and external vendors/service providers to ensure platform reliability, integration, and alignment with enterprise strategy.What You Will DoAPI Gateway & Traffic Management Platforms

• Deploy and operate enterprise API gateway and ingress solutions to expose and manage services securely.
• Support multiple deployment models (managed, hybrid, containerized, or VM-based).
• Provide routing, authentication, authorization, and traffic policy enforcement.
• Implement API policies such as:
  • Rate limiting
  • Authentication / authorization
  • Request/response transformation
  • Traffic shaping and control
• Manage platform lifecycle (configuration, scaling, certificates, upgrades).
• Integrate with enterprise identity providers and certificate management systems.
• Troubleshoot north-south traffic flows between external consumers and internal services.

Platform Engineering & Container Platforms

• Build and operate modern application platforms (container-based or equivalent).
• Manage platform lifecycle, upgrades, and stability using controlled rollout strategies.
• Support ingress/egress configuration and secure service exposure.
• Enable secure service-to-service communication (e.g., zero-trust, mTLS concepts).
• Implement traffic management patterns like routing, canary deployments, and progressive delivery.

Infrastructure & System Foundations

• Administer enterprise OS and supporting platform services.
• Support databases (relational/distributed) including upgrades, scaling, and recovery.
• Manage patching and ensure platform stability and software currency.
• Validate platform changes across environments to reduce production risk.

Observability & Operations

• Maintain and improve monitoring, logging, and tracing capabilities.
• Tune alerts and dashboards to improve signal quality.
• Support capacity planning and performance management.

Reliability, Incident Response & Change Management

• Support incident response and root cause analysis across platform layers.
• Maintain high availability aligned to SLA/SLO targets.
• Execute changes using controlled rollout and rollback strategies.
• Work within structured change management frameworks.

Vendor & Cross-Team Collaboration

• Collaborate with internal teams and external service providers.
• Ensure alignment with enterprise architecture, security, and operational standards.
• Support onboarding of new services and partners to platform capabilities.

What You Bring:

• Bachelor’s degree or equivalent experience.
• 5+ years in platform engineering, SRE, DevOps, or infrastructure roles.
• Experience with:
  • API gateway / ingress technologies
  • Container platforms or modern hosting environments
  • Networking fundamentals (L4/L7, TLS, traffic flows)
• Automation-first mindset:
  • Scripting (Python, Bash, etc.)
  • CI/CD or GitOps workflows
• Familiarity with cloud and SaaS services (identity, messaging, etc.).
• Experience with observability tools (monitoring, logging, alerting).
• Strong understanding of:
  • Security fundamentals (auth, certs, encryption)
  • Distributed systems & reliability
• Experience operating in structured production and change-managed environments.

Nice to Have:

• Experience with enterprise API gateway platforms in regulated or high-availability environments
• Familiarity with service mesh or advanced traffic management patterns
• Experience with container orchestration platforms (e.g., Kubernetes-based environments)
• Exposure to identity and access management concepts (OAuth, OIDC, token flows)
• Experience supporting platform migrations or modernization initiatives (on-prem → cloud or hybrid)
• Exposure to high-volume transaction or payments ecosystems

What We’re Offering: The hiring range for this position is $120K-150K, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.