As a Cloud Administrator within the Information Technology Department, you will play a pivotal role in Laura's success by aligning our technology infrastructure with business objectives, delivering exceptional customer experiences, and staying ahead of industry trends. You will be responsible for the deployment, configuration, and maintenance of cloud-based systems on platforms such as Azure and AWS while upholding the highest standards of confidentiality, integrity, and availability.

How will you support the team?

• Provide comprehensive support for cloud-based systems, ensuring seamless integration and functionality across various operating environments.
• Collaborate on the design and implementation of cloud architectures, optimizing performance and scalability.
• Deploy and configure cloud resources and services, including user access management and permissions.
• Maintain network connectivity and performance across cloud-based workloads.
• Manage cloud servers, associated hardware, and services, ensuring optimal functionality and security.
• Assist in the implementation and management of on-prem systems along with the Infrastructure Team.
• Develop and enforce policies for efficient and secure utilization of cloud resources.
• Implement and oversee disaster recovery and backup solutions in the cloud environment.
• Evaluate and recommend security enhancements and system upgrades to mitigate risks.
• Conduct thorough testing of cloud deployments to minimize user impact and ensure compatibility.
• Create comprehensive technical documentation to support cloud systems and applications.
• Troubleshoot and resolve technical issues promptly and efficiently, leveraging advanced problem-solving skills.
• Recognize and escalate advanced technical issues to appropriate support channels and stakeholders.
• Provide prompt and courteous responses to support inquiries via calls and emails, managing work/call flow effectively to address assigned tickets.

The people who thrive with us have:

• 2+ years of experience in IT Network/System Administration, with a focus on cloud technologies
• A proficiency in Microservice architectures, TCP/IP networking, Windows and Linux-based servers, Active Directory, PowerShell, and cloud email systems
• A familiarity with web services, MS SQL Server, and cloud-based storage solutions
• Knowledge of Infrastructure as Code (IaC) principles and tools, such as Terraform or AWS CloudFormation
• Experience with virtualization technologies, including VMware ESXi
• A strong understanding of backup and disaster recovery methodologies in cloud environments
• A familiarity with network security principles and technologies, including firewalls, VPNs, and intrusion detection/prevention systems
• The ability to thrive in a dynamic, fast-paced environment, with excellent organizational and multitasking skills.
• Strong communication skills in French and English (written and spoken, to properly communicate with all internal and external partners)
• As a bonus, a certification in Microsoft Azure and/or Amazon Web Services (AWS)

Don't miss this opportunity to join an exceptional team!

Laura Canada is a family-owned retailer housing two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com. We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. We believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.