Reporting to the Front of House Management Team. Server Assistants play a key support role in the guest experience by maintaining a clean, organized dining environment and assisting Servers in delivering seamless service. With strong attention to detail and a high level of floor awareness, they ensure all tables are properly set and that food and beverage service is executed to standard.
The Day to Day:
- Maintain table settings by checking for proper mise en place, cleanliness, and completeness
- Provide accurate information about food, beverages, wine, and restaurant offerings when needed
- Assist with running food, ensuring accurate delivery to guests without auctioning off plates
- Communicate proactively with Servers and Hosts to support efficient seating and service flow
- Practice a high level of floor awareness, clearing and resetting tables as needed
- Follow all food safety and sanitation standards and procedures
- Empty garbage, change linen bags, and manage proper disposal of waste and recycling
- Relay guest feedback or comments to Servers to support a positive and memorable dining experience
- Perform additional duties as assigned or required
Qualifications
- Smart Serve Certification (required)
- Exceptional attention to detail and cleanliness standards
- Ability to remain calm and composed under pressure in a fast-paced environment
- Strong organizational and time management skills
- Capable of taking direction, prioritizing tasks, and working efficiently
- Clear and professional oral communication skills
- Solid knowledge of food and beverage offerings, with a willingness to learn
- Demonstrates a consistent sense of professional urgency and momentum in service delivery
- Flexible availability evenings, weekends, and holidays as needed.
Additional Information
** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **
Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
Company Description
Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini Restaurants.
What's in it for you?
- Gratuity Sharing
- Discounted gym membership
- Employee Assistance Program
- 50% dining discount for all O&B locations for you and up to 3 guests
- Employee referral program
- Training and development opportunities
- Access to health, dental and vision benefits with enhanced mental health coverage
- O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!