In this role, you will be responsible for supporting the Manager. You will support the team in customer service, human resources management, merchandising, and financial control.

Main Responsibilities:

• Plan, organize, manage, and control all branch operations to ensure their sound management;
• Develop business strategies to achieve the branch's sales and profitability objectives;
• Train and manage employees in accordance with customer service standards;
• Communicate sales targets, in-store promotions, and promotional events to employees;
• Train and develop employees to optimize sales strategies to achieve targets;
• Implement corporate policies by using positive change management methods;
• Apply in-store merchandising standards;
• Foster a positive work environment that encourages employee engagement by remaining present and available on the sales floor;
• Prepare the next generation by hiring, training, developing and evaluating the performance of the team;
• Supervise and manage schedules and salary budgets;
• Supervise in-store inventory management;
• Ensure compliance with occupational health and safety standards;
• Be present within the community.

Qualifications :

• A minimum of 2 years of retail experience or equivalent experience;
• Strong customer focus;
• Leadership;
• Sales skills;
• Good organizational and time management skills;
• Excellent communication skills;
• Varied weekday, weekend, and evening hours.

Benefits :

• Group insurance plan and RRSP;
• Discount on in-store products;
• Flexible hours and vacations;
• Friendly and dynamic work environment;
• Opportunities for advancement.

A destination for all creative types, DeSerres set the standards for creativity. With twenty-eight stores, DeSerres inspires its customers to let their imaginations run wild and supports them through their various projects. Leverage your skills with a leading name in art supplies, crafts, and DIY in this permanent, full-time position at our store located in Gatineau.