This role supports internal communications activities and projects primarily for employees, both hourly and salaried, across Canada. This role focuses on communicating the Sodexo brand "Belong, Act, Thrive" through various programs and platforms, engaging employees in Sodexo, and ensuring that messages are communicated consistently and effectively across the organization (e.g. weekly newsletter, Voice Survey, Spirit of Sodexo Awards, intranet, special messages from the President, HR NORAM wide programs) The role plans and manages internal communication channels and tools, supports and develops communication plans for a variety of programs, projects and activities. This role analyzes activity data to identify the most effective and efficient methods of communicating with employees.
How You'll Make an Impact:
Internal Communications:
- Plans, coordinates, distributes, analyzes and improves weekly newsletter/communications and targeted messages to employees as required (newsletter, poppulo).
- Updates, monitors and analyzes traffic on our internal sites (Intranet) and looks for opportunities to optimize.
- Acts as communications SME and producer for national internal meetings/webinars (townhalls etc) and in-person events. Advises internal clients on best practices, effective messaging, appropriate application or platform or tool, and compiles participation data for recommendations. May solicit feedback and provide recommendations to improve and innovate future meetings.
- Identifies opportunities for innovation in internal communications: tests and deploys new tools and recommends new practices. Elevates the channels and methods to reach the audiences in the mode that resonates best.
- Promotes communication tools (applications, platforms) to Canadian audiences, and acts as SME.
- Implements KPIs and follow-ups: data analysis, reviews, and reports on campaign effectiveness to maximize current and future results (Spirit of Sodexo – flags gaps for improvement).
Brand Compliance and Coordination:
- Acts as a brand gatekeeper and engages users (external and internal) for appropriate and consistent use of Sodexo brand material. Manages brand tools (intranet library), logos, photos, and promotional materials. Provides guidance on brand guidelines.
- Establishes preferred suppliers, creates and manages the list, and coordinates with suppliers (e.g. printing agencies, graphics designers, promotional merchandise providers).
Health and Safety
- Adopts and supports Zero Harm mindset, and works safely both at home and in the office (remote role)
- Attends all required training; maintains their own IMS records
Qualifications
What You'll Need to Succeed:
- Post secondary (diploma or degree) in Communications or related field.
- Equivalent education and experience may be considered.
- Minimum 5 years' experience in a related role including creating communication plans, robust project management and managing communication channels for employees. Ideally up to 7 years' experience will be considered.
- Ability to function proficiently in the MS office suite. Strong skills in Powerpoint and Microsoft forms.
- Basic knowledge of any of the following tools is an asset: Adobe, Canva, illustrator.
- Strong project management skills are essential to successfully coordinating and executing initiatives, ensuring timely delivery and alignment with organizational objectives.
- Advanced capability in writing and editing skills
- High level of attention to detail.
- Excellent interpersonal skills across all levels of the company.
- Ability to work independently.
- Ability to manage deadlines, while handling multiple and conflicting priorities
- Good decision-making skills
- Ability to influence across the organization.
- Ability to function in the role in English language, proficient in the French language.
- Ideally, the ability to function at fully bilingual levels in both official languages is an asset
Additional Information
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.
We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.
Thank you for your interest in Sodexo.
Please note that only selected candidates will be contacted.
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Company Description
Grow your career with a company that shares your passion! We have an exciting new opportunity to join the Sodexo team as our next Manager of Communications (bilingual French/English).
At Sodexo it all starts with the everyday. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. Additionally, by partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo as we continue to grow across Canada.