POSITION OVERVIEW

Reporting to the Director of E-commerce, the E-commerce Manager is a key member of the marketing and e-commerce team and is the driver of online efforts. The E-commerce Manager is responsible for the achievement of the sales and gross margins plans of the online store. This individual, through the effective leadership of their team's accountabilities, will provide an online experience that surpasses the customer's expectations in terms of product content, creativity, ease of use, speed and freshness.

RESPONSIBILITIES:

• Effectively manage a team of skilled creative and technical people that develop and maintain the web experience;
• Enhance the online store performance through site analysis and metric reviews. Review analyses with other members of management team to plan future online activities;
• Define strategy to improve the online experience by ensuring the key tools on the sites are effective and are assisting the sales conversion process with respect to navigation, search, UX, and other areas of the online experience;
• Develop benchmarks to measure success and ROI of the E-commerce initiative. Align all E-commerce activities to achieve and surpass objectives of performance according to these metrics;
• Collaborate with Marketing and Email/CRM teams to ensure alignment across channels and messaging;
• Coordinate with Marketplace team to ensure there is communication and product pushes around new sellers and product categories/initiatives;
• Create & execute new strategies using online personalization in order to help increase on-site conversion.

REQUIREMENTS:

• Bachelor of Commerce, Administration, Management or related field of study;
• 5 years or more in retail buying and E-commerce;
• Experience in Online Merchandising;
• Experience in managing several ongoing projects;
• Strong computer skills in Microsoft Office and Windows, knowledge of Demandware and Google Analytics platform;
• Bilingualism.

What we offer (Why work with us):

• Hybrid work environment
• A competitive benefits package (Full Time Employees Only)
• Paid Time Off Sick Time, Flex Days & Vacation (Full Time Employees Only)
• Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
• 50% discount at all Reitmans (Canada) Limited brands (Penningtons, Reitmans & RW&CO.)
• Generous Employee Referral Policy

If this inspires you…let's talk. Send us your resume today!

By the way, did you know that Reitmans (Canada) Limited has several hundreds of stores all across Canada and three fashion apparel banners? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference.

There are many ways to wear a career at RCL! #ReadytoRCL

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.

We thank all applicants. Only selected candidates will be contacted.

Who we are:

At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create memorable customer experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.