This position provides personalized assistance for our Retail Operations business by aligning strategic business objectives for employees and Retail Management. Serving as a subject matter expert on Farm Boy's Human Resources program, this role will provide ongoing strategic advisement and consultation on all matters pertaining to the HR function at Farm Boy inside of our Retail business. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide customized and situational based guidance for our Retail business on executing and efficacy of our various HR policies and procedures.
• On a rotating basis, work between all retail stores to support ongoing relationship building while continually promoting the various HR programs as an in-person liaison/consultant.
• Utilizing historical business precedent, evaluate a variety of HR related issues & concerns and provide solution-based recommendations for efficient and fair resolution.
• Support Farm Boy's internal succession program by collecting personalized performance feedback and drafting customized development programs that maximize learning initiatives for a retail business.
• Leveraging business expertise, support the Recruitment team by conducting internal and external interviews for Farm Boy senior leadership to help ensure all leadership personify the Farm Boy Way.
• In collaboration with store leadership, manage the investigation process on employee relation issues and provide expert opinions to Store/Regional leadership that are in-keeping with Farm Boy best practices.
• Support the development of Farm Boy's Leadership Academy training content for new and existing retail leadership.
• Support the coordination, organization, and delivery of Leadership Academy training sessions.
• Utilizing sound judgement skills, provide employees with guidance and feedback on best practices as related to our business, policies, and procedures.
• Act as a first point of contact and subject matter expert for retail stores and leadership on all matters pertaining to HR programs, policies, and procedures.
• Provide coaching, advice, and guidance to leaders with regards to performance management, employee relations, Employment Standards, investigations, and disciplinary actions.
• Support management and employee performance by identifying and clarifying opportunities, evaluating potential solutions along with coaching and counseling managers and employees on the Farm Boy Way.
• Manage and support leaders through the annual performance review process, salary review and incentive program.
• Support retail operations with complex leave of absence cases (STD, LTD, and RTW/WSIB).
• Research, prepare and present HR projects or initiatives to stakeholders.
• May be requested to undertake other related duties on a periodic basis.

• Post secondary education required (Bachelor's Degree or College Diploma) with a minimum of 3-5 years progressive HR experience, plus 1-3 years of retail management experience required.
• Demonstrated experience with providing complex and senior HR level support within a food retail environment.
• Flexible schedule, including availability in the evenings and weekends.
• Ability for daily or overnight travel outside of city and between retail location (often in early morning or late evening) with access to a reliable vehicle.
• Effective written and oral communication skills with superior attention to detail.
• Excellent interpersonal, organizational and analytical skills with a high respect for confidentiality.
• Well-developed computer skills using Microsoft Suite (e.g. Excel, Word, PowerPoint and Outlook).
• Enthusiastic team player who can handle strict deadlines while supporting multiple areas of business.
• Ability to make sound decisions and carry out initiatives to their completion.

Work & Sensory Environment:

• Providing service to several people or departments, working under many simultaneous deadlines.
• In-market/field-based position (does not have an office).
• Performing extensive and repetitive data entry.
• Sitting for long periods of time at workstation.
• Possible exposure to eye strain from computer terminals.

Accommodation is available upon request for applicants and employees with disabilities.

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!