Sales Associate - Pulp & Packaging

JOB DESCRIPTION
J.D. Irving, Limited - Irving Pulp & Paper Division is currently seeking a motivated and curious early‑career professional to join our Sales team. This is an excellent opportunity for a recent university graduate or emerging professional looking to build a career in sales within a dynamic, industrial, and customer-focused organization.
This blended role includes exposure to customer-facing activities, collaboration with internal teams, and time spent at our corporate head office in Saint John, NB. Reporting to the Vice President, Pulp & Packaging Sales, the successful candidate will support sales initiatives across Pulp and Packaging markets while developing strong commercial, analytical, and relationship‑management skills.
You will be part of a collaborative sales team and gain hands-on experience across the full sales lifecycle, from market analysis and customer engagement to CRM management and business reporting.
RESPONSIBILITIES

• Support U.S. and Canadian sales and business development activities across multiple market segments
• Assist with customer relationship management, including CRM data maintenance and analysis
• Participate in customer meetings, calls, and site visits alongside senior sales leaders
• Collaborate with internal teams such as scheduling, logistics, warehousing, and customer service to support customer commitments
• Monitor sales activity, fulfillment performance, and customer service metrics
• Contribute to process improvement initiatives, including the use of AI and digital tools within sales operations
• Gather and summarize market, customer, and competitor insights for internal reporting
• Share field learnings and observations to help develop customer-focused solutions
• Support sales reporting, dashboards, and business analytics as required
• Travel within North America on a limited basis as experience grows

QUALIFICATIONS

• Bachelor's degree in Business, Commerce, Marketing, Supply Chain, Economics, or a related field
• Internship, co-op, or summer work experience in sales, business, analytics, or customer service considered an asset
• Strong communication and interpersonal skills with a customer-first mindset
• Interest in sales, business development, and commodity or industrial markets
• Strong analytical, organizational, and problem-solving abilities
• Comfort working with data, CRM systems, and Microsoft tools, interest in AI and digital technologies such as Microsoft Copilot is an asset
• Ability to learn quickly, take initiative, and work collaboratively in a team environment
• Flexible, hands-on attitude with a willingness to grow and take on increasing responsibility over time

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
Irving Forest Services consists of a group of professionals that support the efficient operation of all the Pulp & Paper Division's facilities. From engineering to sales and customer service, the Irving Forest Services team is working on improving and modernizing the businesses. With over $1.1 billion being invested into our operations, we are investing in the next generation.