JOB DESCRIPTION
We are currently searching for a Disability Management Administrator to join our HR Team. Reporting to the Corporate Disability Manager, the Disability Management Administrator will be responsible for assisting with the data entry of various disabilities claims into Ability. The Disability Management Administrator is responsible for working with the Disability manager and the return-to-work coordinator in managing sick leave, short- and long-term absences for the Retail division.
RESPONSIBILITIES
Responsibilities include:

• Performs administrative duties such as data entry, filling, maintaining spreadsheets.
• Tracks and monitor absences due to illnesses and injuries of claimants.
• Corresponds with employees, managers to ensure all documentation specific to claims are received and processed. (Claim forms, progress reports)
• Works with managers, employees, supervisors, insurance providers on all aspect of the claim management.
• Manages Workers' Compensation claims with the RTW coordinator.
• Manages RTW process overseeing modified work programs.
• Establishes and maintains effective working relationships with employees, managers, and external contacts. Interacts in a manner that builds trust, cooperation, and credibility.
• Acts as a resource for management and employees.
• Liaises with the insurance company regarding applications, status of claims and return to work plans.
• Complies with ethical, professional, and legal requirements based on Irving policies and procedures, as well as legislative regulations.
• May also help with implementing Wellness initiatives
• Other related duties may be assigned.

QUALIFICATIONS
Skills and Qualifications:

• Excellent communication skills verbally and written in English. French would be asset.
• Knowledgeable regarding the disability management process and its application
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people skills
• Be willing to learn about legislated requirements such as various Workers Compensation regulations and policies, human rights, health and safety and employment legislation
• Be able to think critically and logically, analyze data and look for trends, be able to identify underlying principles, reasons, or facts related to disability management- look for issues and barriers.
• Computer literacy, including effective working skills of MS Word, Excel and e-mail required
• High degree of flexibility, and adaptability
• Strong morals and ethics, and confidentiality
• Must be able to plan and organize work effectively and ensure its completion
• Ability to work under minimal supervision
• Must be able to secure transportation to work

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing