Automotive Parts Advisor

Job Description:

Fair Isle Ford Lincoln is seeking a Parts Advisor for a full-time, permanent position at our Charlottetown dealership. This is an exciting opportunity for a motivated individual with strong attention to detail and a passion for customer service to join our dynamic Parts Department.

Reporting to the Parts Manager, the successful candidate will work closely with customers, suppliers, and our team of technicians to source, organize, and deliver automotive parts and accessories. This is a key role that helps ensure the smooth operation of both the front counter and service shop.

Key Responsibilities:

• Receive and ship parts accurately and efficiently
• Assist customers and technicians with their parts needs in a friendly and professional manner
• Handle phone and in-person inquiries, providing timely and accurate information
• Price and process orders using our computerized parts catalog
• Organize and maintain parts inventory and storage
• Deliver parts as needed to customers or technicians
• Ensure all parts are correctly charged to repair orders and documented properly

What We're Looking For:

• Previous experience in an automotive or parts-related role is preferred
• A working knowledge of automotive components and systems
• Familiarity with computerized parts lookup systems
• Strong communication skills and a customer-first attitude
• High level of accuracy and attention to detail
• A valid driver's license and clean driving record
• A positive attitude and strong work ethic

Our Core Values

At Fair Isle Ford Lincoln, we believe in more than just great vehicles, we believe in great people. Our values guide everything we do:

Integrity: Ensure ethical practices in all customer and employee interactions.
Customer First: Deliver exceptional service experiences and resolve issues promptly.
Loyalty: Promote brand trust and long-term customer relationships.
Accountability: Take ownership of departmental results and performance.
Strive for Greatness: Foster a culture of continuous improvement and excellence.

Why Join Fair Isle Ford?

At Fair Isle Ford Lincoln, we take pride in our people. As part of our team, you'll enjoy:

• Competitive wages
• Defined contribution group RRSP program
• Group health and dental benefits
• Opportunities for training and professional development
• A supportive, team-oriented work environment
• Branded clothing and safety gear provided

If you're looking to grow your career with a well-established dealership that values integrity, teamwork, and customer satisfaction, we'd love to hear from you.

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