Ice Cream Bar Staff

Job Description:

Position Summary

The Ice Cream Bar Staff are responsible for ensuring fast, friendly service, consistent product quality, and a positive guest experience.

REPORTS TO:

Ice Cream Bar Manager

Key Responsibilities

• Greet customers in a friendly and welcoming manner
• Take customer orders accurately
• Answer questions about flavours, ingredients, and menu items
• Provide recommendations when needed
• Handle customer concerns professionally
• Scoop and serve ice cream, sundaes, milkshakes, and other menu items
• Maintain portion control and presentation standards
• Restock toppings, cones, and supplies as needed
• Scoop and serve ice cream, sundaes, milkshakes, and other menu items
• Maintain portion control and presentation standards
• Restock toppings, cones, and supplies as needed
• Operate POS system and process payments (cash, debit, credit)
• Provide accurate change
• Balance cash drawer as required

Qualifications & Experience

• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic math skills
• Reliable and punctual
• Food Safety Certification (or willingness to obtain)

Folk Food Group is an equal opportunity employer. We wish to thank all applicants for their interest; however, only those selected for an interview will be contacted.

Tagged as: 65201