Job Description:
Would you like to join a world-class culinary destination? Are you enthusiastic about providing excellent hospitality?
If your answer is "YES", then The Inn at Bay Fortune might be the right fit for you!
The Inn at Bay Fortune is among the top 100 best restaurants in Canada. Under the direction of Chef Michael Smith and Chastity Smith, we offer a five-star inn and dining room seating up to 86 guests at our nightly FireWorks Feast from May to October. Our ingredients are sourced from our on-site culinary farm and other local producers. Together with our farm, we create a ten-course, live-fire-cooked, Island-focused experience.
Even more perks to ponder…
- Join a close-knit community of like-minded individuals passionate about local food and five-star hospitality.
- Ongoing training, mentorship, and support.
- Mid-and end-of-season reviews.
The finer details
- NOC Code: 64314
- Job Location: Fortune, Prince Edward Island
- Work Conditions: Two multi-storey inn buildings with a combination of indoor and outdoor staircases, no elevators. Air-conditioned rooms and hotel lobbies.
- Work Term: Full-time seasonal (start immediately and end in October)
- Schedule: Morning, day, and evening shifts, 8-9 hours per day, 3 shifts per week.
- Starting Salary: $19.25 per hour
- Benefits: 4% vacation pay. Complimentary staff meals every morning and afternoon during your working hours. Compensation for the purchase of required footwear, up to $50.00 every two years.
Responsibilities
Reporting to the Guest Services Manager, you will:
- Greet guests with a positive attitude and friendly demeanour, in keeping with our five-star hospitality standards.
- Answer phone calls and emails daily.
- Anticipate guests' needs and ensure each stay is five-star quality.
- Manage guest bookings for the Inn and the Dining Room, and process room charges.
- Ensure the reception areas are tidy and welcoming.
- Assist the Housekeeping department by performing light cleaning duties.
- Perform administrative and clerical tasks as needed.
- Transportation of "Inn Room Dining" food items as well as chauffeur services between the two properties, which are separated by a few hundred metres on Route 310 (The Inn at Bay Fortune and The Inn at Fortune Bridge).
Qualifications
Education
- Responsible Beverage Server certification.
- Class 5 driver's license or equivalent.
- Post-secondary education in hospitality or a related field is an asset.
Experience
- Previous experience working in the guest services department of a four-or five-star hotel is an asset.
- Experience using hotel reservation systems is an asset.
- On-the-job training will be provided.
Skills/Success Factors
- Professional communication skills; communicates when in need of assistance.
- Must display a friendly demeanour and a team player attitude.
- Strong customer service/hospitality skills.
- Basic computer skills.
- Must demonstrate an eagerness to learn and work hard.
- Punctual; communicates appropriately with supervisor if absent or arriving late for a shift.
- Good organizational capabilities, time management skills, and attention to detail.
- Comfortable working alone or in teams of two.
- Ability to stand and walk for extended periods.
How to apply
Please send your resume and cover letter by email to [email protected].
Our Recruitment team reviews each application carefully, and we will reach out to you by phone or email within 10 business days if we are interested in your application.
Diversity, Equity, Inclusion, and Accommodation
Culinart Productions Limited and the Inns at Bay Fortune and Fortune Bridge are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We hire the most qualified candidates regardless of race, creed, colour, age, sex, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, disability, or other characteristics.
If you require accommodation for any part of this hiring process, please send your confidential request to the email above.
Thank you for considering this opportunity, we'd love to receive your application!
Tagged as: 64314
Essential Skills: