Trail Host 3 - Summer 2024 Banff, AB, Canada Req #1784 Monday, April 22, 2024
Why Join Us?Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Sunshine offers unparalleled views that will leave you in awe. Immerse yourself in the splendor of Banff National Park as you embark on an unforgettable journey with our team.
What can you expect?
The Trail Host 3 (T3) is a senior staff member of the Summer Operations team. T3's must understand and support the Sunshine Meadows operation as a whole, working with the team to maintain consistent standards, efficient workflow, and attention to detail on a priority basis. T3's also bring areas of specialization to the overall Summer Operations team such as interpretive, ecological, historical, cultural knowledge and public safety skills and experience. Trail hosts are in a highly visible role, providing an outstanding experience for guests enjoying the Sunshine Meadows. T3's escort and provide assistance to guests, ensuring safe, and enjoyable visits with a minimal environmental impact. T3's work under the Summer Operations Supervisory Team, provide leadership to the Trail Hosts 1's (T1) and work closely with all guest services and other operational departments.
Key Responsibilities
- Day-to-day monitoring of guests and the designated trail system providing environmental, historical and cultural information related to the Sunshine Meadows.
- May lead hosted walks, describing points of interest, answering questions, and supplying information.
- Providing emergency responses including first aid, wildlife and weather situations. Participating in lift, gondola, and self-evacuation procedures.
- May be asked to participate in facilitation of movement of materials by helicopter longline.
- Performing light trail maintenance and keeping the Interpretive Centre tidy, secure, and organized.
- Ensuring outhouse stations on the trail network are clean and stocked with supplies.
- Providing leadership to the Trail Hosts where appropriate, ensuring duties are carried out safely and effectively.
- Assisting with organization and delivery of guest programs, and product development. Selling lift tickets and Hosted Walks.
- Reporting changing weather and unusual operating conditions.
- Conduct the Bi-Weekly Audit, the BRIM Study or other required monitoring tasks when assigned.
- Help deliver training in department policies, procedures, wildlife conflict protocols.
Requirements
- Post-secondary education is an asset.
- Must be over 21 with a valid drivers license and clean drivers abstract.
- First Aid and CPR/AED training is required. Varied and extensive experience hiking in the Rocky Mountains.
- Previous experience with a leadership role in outdoor, recreation and tourism-focused workplaces.
- Mature, positive, and friendly attitude. Must be neat, punctual, and dependable.
- Passionate about providing an excellent service experience.
- Able to work effectively under pressure during emergency situations.
- Patient, able to exercise good judgment, make sound decisions, and work independently.
- Communicate effectively to groups, and on a VHF radio.
- Prepared to work flexible schedules (weekends, holidays), and outdoors in all weather conditions.
The Perks:
- Staff Events - Staff parties, BBQs, Team Building & more.
- Career - Recognition programs & career development opportunities
- Wellness - Discounted fitness passes, yoga, onsite support & professional support
- Onsite discounts - Food & beverage, retail, & hotel stays
- Exclusive deals - Brand-named gear & local businesses
Can't wait to get started? Great, because we can't wait to hear from you!
Click the Apply Online button below tell us why you're the next awesome member of our team. Remember, we're looking for people who will wow our guests, so start now and wow us.
- Pay Type Hourly
- Employment Indicator Seasonal