Panorama Mountain Resort -
20 emplois
Panorama, BC
Front Desk Agent (Summer) Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada Req #1137 Thursday, May 2, 2024
Description:
You are the initial welcome party for all our lodging guests, providing one of the first impressions of Panorama for all our guests. A friendly, efficient, and outgoing personality is critical for this position.
Essential Functions:
- Register guests, maintain accurate guest bills, and create reservations as needed.
- Assist with guest questions and problems.
- Answer hotel switchboard in a professional and friendly manner
- Maintain key security and coordination of dispersed keys.
- Promote resort principles and guest service philosophies.
- Sell accommodations, services, and resort amenities.
- Reconcile cash, receipts, and $500 float.
- Follow all emergency procedures.
- Maintain a clean and healthy work environment and lobby area.
- Other duties as required.
Experience/Requirements:
- Previous Front Desk experience an asset.
- Post high school education preferred.
- Experience with SMS Lodging systems preferred.
- Able to maintain composure when dealing with irate guests/employees.
- Fluent in English.
- Knowledge of resort, area, and services.
- Must be able to lift 50 lbs.
- Must be able to work evenings and weekends.
- Pay Type Hourly
- Employment Indicator Seasonal
- Hiring Rate $19.00
- Job Start Date Monday, May 27, 2024