Undefined termAt Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. Visit our webpages or follow us on Twitter / Facebook and Instagram. In this role you will get to: Do you have an interest in becoming an experienced electrical or mechanical technician? Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. As a service technician, you will be working with 480 3-phase motors, troubleshooting issues with our cranes, and working with clients and facility directors to ensure that our clients are properly being taken care of. Perform mechanical maintenance and inspections on Rubber Tyred Gantry (RTGs), Ship Shore (STS), Rail Mounted Gantry (RMG), Automated Stacking Cranes (ASC), Straddle Carriers, Munck Loader, Goliath Gantry, Level Luffing cranes at customer locations.Conduct extensive on-site mechanical troubleshooting to determine the cause of equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures, and appropriate test equipment.Perform on-site repairs on customers' cranes in conjunction with planned repairs as part of the customer's maintenance contract, in response to a service call or on an emergency call due to an equipment breakdown.Maintain all company equipment and assets in proper working order and neat or clean.Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle.Accountable for all the company-issued tools, ladders, and inventory levels assigned to you.Must develop a thorough working knowledge of our service literature, service policies, and labor rates.It also may protect Konecranes from any liability if the crane is used.)Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.Responsible for understanding the procurement of basic parts on service jobs, completing the proper purchase orders, and developing a good working knowledge of local vendors and vendor-stocked parts. If the job permits or the situation warrants, all the ordering of parts for jobs should be done by the technician servicing the account and this time should be billed to the project.Responsible for working a "fair share" of any 24-hour call and overtime necessary. Responsible for completing a "Safety Audit" on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer's premises. Education: Prefer a two-year associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience. Experience: Minimum one (1) years' of experience involving mechanical and/or industrial troubleshooting and repair. Salary: $18 - $55 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more! Must have good mechanical aptitude. Must have and maintain a good driving record, including a valid driver's license. Must be willing and able to work overtime and out of town as necessary. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.