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Operations Manager - Data Management

Vanguard
Brossard, QC
Management

Cybersecurity Portfolio Planning and Operations Management Lead - Enterprise Security + Fraud Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Within the ES&F sub-division, the ES&F Strategic Services (ESS) team creates value by driving the strategic and enablement agenda for the business of ES&F, ensuring better horizontal alignment, consistency, and collaboration within the six departments of ES&F globally and furthering ES&F's timely vertical integration with the GR&S division and our Information Technology (IT) partners.The Cybersecurity Portfolio Planning and Operations Lead - Enterprise Security + Fraud will be a key member of the ESS Operations team. Lead and improve the annual business planning process for the ES&F portfolio of work especially the strategic investments portfolio. Drive the business cases in partnership with the ES&F department heads and their leadership teams to allow for prioritization and governance of the portfolio. Partner closely with the Financial Planning & Analysis (FP&A) and IT Divisional Strategic Services (ITSS) and GR&S Divisional Strategic Services (DSS) teams to drive execution of business planning activities such as organization goals / OKRs, budgets, work portfolio identification and prioritization, scorecards etc. Partner with other members of the ES&F Operations team to enable a shift to a more product, services and capability oriented portfolio over time through the adoption of Agile, lean portfolio management, product management, value stream mapping and client experience (CX) practices (as needed). Cyber security, technical acumen including cloud literacy required Experience managing technical programs; technical portfolio management and planning skills Understanding of product management and operations Strong interpersonal, facilitation and consensus building skills Ability to obtain cooperation and build trust with peers and at the executive level while skillfully navigating organizational dynamics Ability to create PowerPoint presentations that are informative and engaging and deliver them to various audiences including executive management Strong Excel skills and the ability to convert data into insights Analytical and financial acumen especially around capital allocation, chargebacks, ROI / NPV calculations and budget / actuals / forecast reconciliations is a plus Formal training and certification in technical project, program and portfolio management is a plus; PMP, Six Sigma, Scrum Master, or Product Management certifications (CSPO, SaFe Agilist, SaFe Lean Portfolio Management) are a plus Minimum of five years related work experience. Two years of managing a project preferred. Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Within the ES&F sub-division, the ES&F Strategic Services (ESS) team creates value by driving the strategic and enablement agenda for the business of ES&F, ensuring better horizontal alignment, consistency, and collaboration within the six departments of ES&F globally and furthering ES&F's timely vertical integration with the GR&S division and our Information Technology (IT) partners.The Cybersecurity Portfolio Planning and Operations Lead - Enterprise Security + Fraud will be a key member of the ESS Operations team. Lead and improve the annual business planning process for the ES&F portfolio of work especially the strategic investments portfolio. Drive the business cases in partnership with the ES&F department heads and their leadership teams to allow for prioritization and governance of the portfolio. Partner closely with the Financial Planning & Analysis (FP&A) and IT Divisional Strategic Services (ITSS) and GR&S Divisional Strategic Services (DSS) teams to drive execution of business planning activities such as organization goals / OKRs, budgets, work portfolio identification and prioritization, scorecards etc. Partner with other members of the ES&F Operations team to enable a shift to a more product, services and capability oriented portfolio over time through the adoption of Agile, lean portfolio management, product management, value stream mapping and client experience (CX) practices (as needed). Cyber security, technical acumen including cloud literacy required Experience managing technical programs; technical portfolio management and planning skills Understanding of product management and operations Strong interpersonal, facilitation and consensus building skills Ability to obtain cooperation and build trust with peers and at the executive level while skillfully navigating organizational dynamics Ability to create PowerPoint presentations that are informative and engaging and deliver them to various audiences including executive management Strong Excel skills and the ability to convert data into insights Analytical and financial acumen especially around capital allocation, chargebacks, ROI / NPV calculations and budget / actuals / forecast reconciliations is a plus Formal training and certification in technical project, program and portfolio management is a plus; PMP, Six Sigma, Scrum Master, or Product Management certifications (CSPO, SaFe Agilist, SaFe Lean Portfolio Management) are a plus Minimum of five years related work experience. Two years of managing a project preferred. Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. Inclusion Statement Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Explore more InfoSec / Cybersecurity career opportunities Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below. #