R. Denninger Limited is one of the finest food companies in the world. For more than 60 years, quality has been the founding criteria of our company. Denninger's has five retail locations, a manufacturing plant and a warehouse all located throughout Southern Ontario. Denninger's associates are hand picked to provide the best service in the industry.

If you have a passion for customer service and thrive in a team environment, Denninger's is the place for you!

What We Offer

• A rewarding and fun work atmosphere
• Associate training focused on developing practical skills
• Employee Recognition Program
• Career advancement opportunities
• 20% Staff discount across all locations
• 50% Staff discount at our Bistro/ Bitehaus
• Health, vision and dental benefits
• Employee Assistance Program
• Access to 24/7 virtual health care
• Deferred Profit Sharing Plan (DPSP)

Job Summary: The Express Associate is responsible for merchandising effectively to achieve sales and net operating profit while providing exemplary customer service.

Reports to: Store Manager

Duties

Sales & Gross Margin

• Execute the Company's Merchandising and Promotional strategies to achieve the Company's sales objectives.
• Utilize the Store Promotion Master Book/ Intranet to execute department sales goals as assigned by the Store Manager.
• Ensure quality control of all products.
• Orders effectively to achieve maximum sales and gross margin.
• Ensure proper procedures are followed including not limited to credits, product rotation, invoicing, store transfers, receiving, etc.
• Following proper ordering procedures through the Burlington location to ensure appropriate inventory levels.

Expense Control

• Minimize all operational expenses (utilities, supplies, samples, waste, donations, etc.).
• Conduct regular, preventative maintenance of equipment to ensure proper functionality and control of equipment expenses.

Policies and Procedures

• Enforces and adheres to all applicable legislation to ensure a safe and clean retail environment.
• Support the Company Mission, Vision and Guiding Principles.
• Enforce all Company policies and procedures.
• Manage and report any accident, incidents, WSIB cases to the Store Manager.
• Reports maintenance repairs in accordance with the Company's reporting procedure.

Store Communication

• Ensure a harmonious and productive working environment in the store to maximize associate morale and performance.
• Proactively seeks customer interaction and provides exemplary customer service.
• Respond to customer concerns / issues in an appropriate and timely manner.

Key Holder Responsibilities

• Responsible for the general communication and organization between all departments when assigned as Key Holder.
• Ensures all store opening procedures are followed and complete when designated as opening Key Holder.
• Ensures all closing shift procedures are followed and complete when designated as closing Key Holder.

Requirements

• A minimum of 2 years service with Denninger's or equivalent experience in a similar retail environment.
• Demonstrates exemplary customer service skills.
• Demonstrate a comprehensive understanding of multiple departments.
• Proven ability to work independently and as a team member.
• Demonstrates strong communication skills throughout all levels of the organization.
• Demonstrates professionalism throughout all levels of the organization.
• Proven ability to handle confidential information.
• Excellent time management skills.

Essential Job Functions

• Stand and walk for extended periods of time.
• Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
• Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
• Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.).

We thank all applicants, however, only those being considered for an interview will be contacted.

R. Denninger Limited is an equal opportunity employer and we value the importance of diversity and dignity in the workplace. If you are contacted by R. Denninger Limited regarding a job opportunity, please advise prior to the interview if you require accommodation and we will work with you to make appropriate arrangements.

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