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Product Support Expert (Remote)

Knewin
Toronto, ON
Entry Level
Avantages pour l'entreprise
Flexible Work
Publié il y a 27 jours Ce travail peut expirer bientôt !

Employer Industry: Software Technology

Why Consider this Job Opportunity:
- Competitive salary with additional compensation for on-call rotation
- Opportunity for continuous learning and career growth within the company
- Supportive and collaborative work environment
- Remote work flexibility
- Chance to contribute to data-driven decisions and drive business forward

What to Expect (Job Responsibilities):
- Provide top-notch client service via telephone and email
- Handle professional service requests for hard copies of data
- Advise technical development team on possible bugs and client requests
- Participate in on-call rotation for 24/7 client service
- Be detail-oriented, curious, and proactive in learning opportunities

What is Required (Qualifications):
- Love helping others through active listening and problem-solving
- Technologically literate and enjoy learning new software
- Excellent written and verbal communication skills
- Ability to multitask and highly organized
- Take initiative and demonstrate analytical decision-making skills

How to Stand Out (Preferred Qualifications):
- Experience in a tech environment
- Familiarity with virtual data rooms or similar software

#SoftwareTechnology #CustomerService #CareerGrowth #RemoteWork #DataDrivenDecisions

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