Working Title: Production Manager

Reports to:Director of Operations

The Production Manager is responsible for overseeing the safe operation of the manufacturing facility. This hands-on position will be accountable for the timely and efficient production and shipment of high-quality products.

Responsibilities

• Assures the efficient operation of all departments (i.e. sewing, cutting, maintenance, shipping and receiving, CAD) under their responsibility
• Supervises and schedules work for all production staff via the Production Supervisor and Line Leaders, ensuring a balanced flow of work from department to department
• Identifies and deals with workflow problems, liaising with the Production Supervisor and Line Leaders to correct difficulties arising on the floor
• Identifies areas for improvement in production and product development processing; monitors machine usage and maintenance status
• Maintains production levels to realize sales forecast within the budget requirement
• Ensures new orders entered in the production schedule; followed by disseminating the necessary paperwork to each department for information and/or processing
• Monitors production to ensure production is running in-line with the production schedule
• Applies methods and procedures to operations as per established company policies, procedures and accepted practices
• Liaises and coordinates with other departments to maximize overall effectiveness and efficiency
• Ensures health and safety policies and programs are adhered to
• Conducts regular production meetings to review scheduling progress and discuss any concerns or new ideas, including training, team building, cross training of operators and assess overall morale
• Plans human resources requirements and oversees employee hiring, training, performance evaluations, setting of staff and department objectives and terminations
• Promotes and enhances a positive team environment, including efforts to establish and maintain high levels of employee involvement and communication
• Ensures all plant assets are properly managed and maintained
• Assists with the development and implementation of the annual operating plan including costs and quality
• Provides regular financial and productivity reviews as required
• Assists with recommending and developing capital expenditure projects
• Maintains respectful communication with co-workers and supervisory staff
• Familiar with the Company's ISO Quality Policy and understands the impact of this position on the competitiveness and performance of the company
• Trained in the requirements of NIJ Standard-0101.07 Ballistic Resistance of Body Armor and to facilitate conformity to the NIJ body Armor Compliance Testing Program specifications
• Performs other duties as assigned
• Complies with and ensures Health & Safety policies and programs are followed

Qualifications:

• 4-year degree in a related discipline
• 8 years' experience in an operations management position within a manufacturing environment
• Knowledge of cut and sew industry particularly in an law enforcement or defence environment would be considered an asset
• Lean certification desired
• clear understanding of cost of goods sold, profit/loss and balance sheet relationships and well developed analytical and reasoning skills
• Experience working in an ISO certified organization
• Proven supervisory, organizational and leadership skills with the ability to lead and motivate production staff and deal effectively with people
• Superior oral communications skills; must be able to work with all levels of staff
• Forward thinking, proactive and results orientated
• Good understanding of current employment and health and safety legislation
• Strong computer skills

Work Environment:

• Normal office work environment with the freedom to stand, sit, walk, and stretch as necessary
• Clean work environment – typical of a manufacturing facility
• Some travel may be required

Stress Environment:

• Fast paced manufacturing/plant environment with considerable stress
• This position faces strict deadlines with conflicting demands and changing priorities

Direct Supervision Given:

• Directs various work units through subordinates
• Manages direct reports
• Sets and monitors standards of performance and establishing general production policies and procedures
• Provides advice and guidance to directly supervised employees and performs performance appraisals
• Oversees hiring, disciplining and terminating directly supervised employees and may also participate for indirectly supervised employees

Functional Advice:

• Provides advice and recommendations to senior management and other department managers regarding new or changed production policies and procedures and product development and has implementation responsibilities
• Interacts with sales, CSR, materials, finance, HR staff etc

Type of Supervision required/ Independence of Action

• Considerable independence of action
• Develop policies and procedures; changes are discussed with supervisor

Consequence of Error

• Considerable impact if errors are made as decisions have an impact on major function of organization
• Safety is of some concern

Confidentiality

• Use of confidential information forms a large part of regular task
• Disclosure of information could have a serious and long-lasting effect which may involve significant monetary loss or loss of goodwill

Contacts

Internal

• Interacts with production staff, direct reports and other personnel from other PSP departments including customer service, materials, finance, quality and HR
• Has contact with senior levels of management which requires tact and judgement; may be required to present material which is controversial – considerable interpersonal skills is required

External:

• Position deals with suppliers and customers which requires tact, good judgement and interpersonal skills; may deal with demanding situations

PHYSICAL SKILLS

• Moderate Physical effort
• Basic keyboarding skills

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