Fermé
This is a remote position.
The Leadership Agency's client is a global organization with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row. They are expanding their brand and looking for a strategic leader to own the full P&L, implement and execute growth initiatives, and lead an incredible team.
- Responsible for the overall strategy and success of the brand
- Reporting directly into the President
- Developing and executing strategic initiatives to drive growth, profitability, and operational excellence
- Drive robust marketing strategies to drive sales and customer engagement
- Ensure individual development plans, effective 1:1s, clarity of roles and alignment of goals
- Develop and implement strategic plans to achieve growth objectives and enhance performance
- Identify market opportunities, industry trends, and competitive threats for strategic decision-making
- Lead franchise development efforts and market analysis
- Map a success model that defines winning for Franchise Partners
- Build systems to scale business; including the tools, processes and coaching
- 40% travel, conduct regular site visits and operational reviews to ensure compliance with brand standards, policies, and procedures
- Drive process improvement, best and better practices, adoption of systems, continuous improvement and measurement of brand promise and customer expectations
- Provide leadership into annual and multi year planning cycle including but not limited to revenue goals, customer metrics, market penetration, strategic investment, testing and innovation
- Leverage technology and data to drive system improvements
- Oversee financial planning, budgeting, and forecasting for the business
- Analyze financial reports and performance data to identify areas for improvement and profitability
- Foster a culture of collaboration, innovation, and continuous improvement within the franchise operations department
- High-energy, results-driven leader
- Ability to challenge the status quo
- Highly skilled in leading teams and creating and implementing new processes for growth
- Proven success to create and execute a robust marketing strategy that generates strong business leads and overall consumer engagement
- Innate ability to help others, collaborate with leadership and inspire people to follow
- Great coach, active listener
- Ability to build great relationships – experience with franchise relationships a plus
- Experience working in a multi-unit business with aggressive growth targets
- Have led management employees and been responsible for mentorship, development, and performance
- Experience in a rapid growth business, building processes that allow scale
- Ability to lead, engage, influence and drive performance with key stakeholders to ensure all requirements are achieved
- Excellent strategic planning and analytical abilities, with an understanding of market trends
- Exceptional communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels
- Knowledge of franchising laws, regulations, and best practices a plus
- Ability to travel as needed
- Comfort with technology, leveraging data to drive decision-making with a growth mindset
- Located in Canada or US
• The opportunity to work a leading industry with a best-in-class work culture
• The opportunity to lead a company and be at the forefront of achieving growth targets!
• Have direct impact on business success
• Working with a company that has the BEST leaders in the business!
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