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Representative, Workforce Operations - Lower Mainland

BC Infrastructure Benefits
Vancouver, BC
68 000 $ - 73 000 $ / année
Niveau d`entrée
Avantages pour l'entreprise
Assurance dentaire
Congés payés
Assurance vie
Remboursement des frais de scolarité

Job Title: Representative, Workforce Operations – Lower Mainland

Division: Workforce Operations

Reports to: Associate Manager, Workforce Operations

Who We Are:

A career at BC Infrastructure Benefits (BCIB) is your opportunity to join a team that is committed to creating career-building opportunities in the skilled trades and being leaders in creating respectful jobsites that are free from discrimination and harassment. Together, we are building the diverse and skilled workforce in British Columbia, and supporting the construction industry's needs, now and in the future.

BCIB is the progressive employer on some of British Columbia's largest public infrastructure projects. Joining BCIB is your opportunity to make a large-scale investment in the construction industry workforce. One of the ways BCIB is making that investment is through our Respectful Onsite Initiative (ROI). All employees, including both corporate and skilled trades employees, participate in our ROI training program. ROI is our shared commitment to fostering respect and creating safe and welcoming workplaces.

At BCIB, our commitment to diversity and inclusion is entrenched in our mandate and our values. Province's skilled trades workforce, we value every voice, share every challenge, limitless in our pursuits, and welcome any excuse for a potluck. If you are looking for an exceptional place to work where you can make a positive impact across the province and enjoy a culture of belonging, consider a career with BCIB.

BCIB has been named as one of BC's Top Employers and as one of Canada's Best Diversity Employers.

Find out why:

Job Summary:

In this role you will be reporting to the Associate Manager, Workforce Operations - Lower Mainland. The Representative, Workforce Operations will be the on-site representative working to support BCIB's skilled and diverse workforce on CBA Lower Mainland Projects. The Representative will support daily site operations activities that include the onboarding of workforce employees, recording and managing sensitive employee information, supporting Management on incident investigations, and triaging employee issues and requests as required.

Essential Duties & Responsibilities:

  • Act as a liaison between BCIB and the contractors with respect to workforce requirements and activities.
  • Participate in daily Toolbox meetings and maintain presence on project sites.
  • Troubleshoot operational issues as they arise in a professional and timely manner.
  • Administer workforce onboarding, termination, and employee changes through the Salesforce system in an accurate and timely manner, and monitor tickets and updates related to these items.
  • Efficiently respond to worker enquiries and resolve issues.
  • Work closely with the Human Resource and Payroll teams to ensure employee information is accurate and processed in a timely manner.
  • Maintain employee records.
  • Maintain multiple tracking systems and prepare operational reports.
  • Provide assistance during the grievance process.
  • Act as BCIB's connection between the worksite operations and head office.
  • Participate in the Joint Health and Safety Committee as the representative for BCIB employees.
  • Document incidents and ensure records are maintained as per FIPPA requirements.
  • Conduct onboarding and orient employees to the BCIB workforce (including BCIB policy review).
  • Provide Community Benefits Agreement related guidance and assistance to contractors and employees on-site.
  • Travel between project sites in all conditions.
  • Other duties as required.

Qualifications & Experience:

  • Post-secondary diploma in a related field is an asset.
  • Three or more years of experience in workforce operations.
  • Experience in conflict resolution, engaging in difficult conversations, and managing culturally sensitive situations.
  • Experience with issues resolution, capable of working through workplace/worker concerns, disputes, grievances, and discipline processes with attention to mandated timelines.
  • Experience working with a unionized workforce and familiarity with collective agreements.
  • Previous experience working in the construction industry is an asset.
  • Proven Human Resources administration experience is an asset.
  • Experience in managing Occupational Health and Safety is an asset.
  • An equivalent combination of education and experience may be considered.

Preferred Skills:

  • A self-motivated professional with a high level of initiative and independence, a sense of urgency, and a strong sense of leadership.
  • Experienced in complex administrative processes; able to execute and organize process-related actions with attention to detail while maintaining data integrity.
  • Excellent organizational skills, with the ability to prioritize projects.
  • Strong written and verbal communication skills; able to generate, maintain and present audience-appropriate reports, emails, site updates, spreadsheets, and training materials at a Crown Corporation standard.
  • Operational experience or field operations experience; problem-solving, logistics, planning and managing resources in dynamic, non-urban setting.
  • Case management and investigation experience; diplomatic information-gathering, timely and accurate documentation, electronic and physical file management, and ability to handle highly confidential information with discretion and tact.
  • Experience promoting a respectful, safe, and inclusive job site culture.
  • Ability to establish and maintain effective, professional, collaborative working relationships with staff at all levels of the organization.
  • Ability to adapt to organizational, process, and system changes.

Supervisory Responsibilities:

  • This role has no supervisory responsibilities.

Work Schedule:

Full time: 37.5 hours per week

Monday – Friday

On site: This position will be primarily on our project site, with 1 day per week at the BCIB head office.

Compensation:

The range offered for this position is: $68,000 – $73,000 annually.

Compensation offered within this range is based on factors unique to each candidate, including skills, qualifications, experience and credentials.

What's In It For You:

  • Extended Health & Dental Benefits – Premiums paid by BCIB.
  • Company Pension Plan
  • Life Insurance
  • Employee and Family Assistance Program
  • Wellness Spending Account
  • Health Care Spending Account
  • Focus on your development through tuition reimbursement , training , and professional development.
  • Maternity/ Parental leave top-up
  • 4 Week Vacation
  • 10 Sick Days

* We offer additional paid other leave days for personal days such as cultural leave, family responsibility leave, and medical/dental appointments.

Work Environment:

Head Office Features:

  • Complimentary Fitness Facilities with changing room & showers
  • Large open floor and windows with a view
  • Business Casual/ dress for your day
  • Shared kitchen & lunch area
  • Coffee station
  • Bike locker
  • Near Public Transit
  • Near False Creek

Recruitment Process:

BCIB staff will review all applications received, but only applicants that demonstrate their suitability for this position by meeting the minimum level of qualifications and experience will be contacted for an interview. A standard interview format will be used including general, scenario and behavioral descriptive interview questions.

Please send your resume and cover letter to [email protected]

BCIB is committed to employment equity and building a diverse workforce, representative of the communities we serve throughout the province. We believe our team's diversity is our strength, and encourage all Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. To learn more about BCIB's commitment to diversity, equity and inclusion, please visit our website.

Accommodations are available on request for candidates with disabilities who anticipate needing modifications during the application and interview process. Please email [email protected] and we can discuss the matter in confidence.

Job Types: Full-time, Permanent

Pay: $68,000.00-$73,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site gym
  • Paid time off
  • Tuition reimbursement
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Application question(s):

  • Do you have experience working in a unionized work environment?
  • Are you eligible to work in Canada

Education:

  • Secondary School (preferred)

Experience:

  • Workforce Operations: 3 years (preferred)
  • administration: 1 year (preferred)

Work Location: In person

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