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Community Support Team Lead (Remote)

Nova Scotia Health and IWK Health
Bedford, QC
Télétravail
38,99 $ - 48,73 $ / heure
Niveau d`entrée
Avantages pour l'entreprise
Assurance vie

Nova Scotia Health OPOR STRAT-AT THE ELBOW SUPPORT Temporary Management/Non Union P Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today. Nova Scotia Health employs professionals in all corners of our beautiful province. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. The At the Elbow Lead provides technical oversight and subject matter expertise and day-to-day supervision and support of the Clinical implementation and maintenance activities related to specific application areas. The individual will lead the technical implementation of the build/configuration and changes/enhancements for assigned clinical applications in collaborative partnership with other IM/IT Leads and Managers. The Lead Application Analyst also leads testing activities and finally leads training activities including creation of educational documentation and support to end users. The At the Elbow Lead reports to an IM/IT Manger, and oversees a multi-disciplinary team responsible for the design, development, testing, implementation and maintenance of initiatives and programs throughout the province as the organization moves towards the rationalization of disparate systems and the OPOR strategy. The IM/IT Manager will be committed to a high standard of performance and will provide support across the organization to leverage IT applications in support of NSH's and its client's strategic mission, vision and goals. managing timelines and milestones; and, monitoring, summarizing and communicating the progress of activities to the appropriate leadership team members. Additionally, this management position ensures that all activities within their responsible area are supported by the NSH IM/IT business plan, established policies/procedures, and in line with service level agreements between NSH, IWK and the department of health. This position is flexible in location across Nova Scotia. It is designated as hybrid, allowing for a combination of remote and on-site work without the necessity of relocating to the Halifax area. Undergraduate degree in Computer Science Information systems or health related field. Consideration may be given to those with equivalent training and work experience • Minimum of 3- 5 years of experience in Clinical Application implementation, previous Lead experience preferred • Project Management and change management certification would be considered an asset • Experience supporting clinical applications systems and related services in a complex health care organizational environment considered an asset • familiarity with clinical and administrative hospital functions and departments preferred • Experience in leading teams of staff with indirect accountabilities to other operational units • Experience in data analytics • Ability to perform independently and manage workflow appropriately • Ability to conceptualize, plan, organize, coordinate and manage the work of a major program or function within the department • Ability to work on multiple projects concurrently • Ability to lead and direct software upgrades • Ability to demonstrate project management, customer service and support skills, and ability to escalate and contribute to resolving issues accordingly • Proficient with MS Outlook, MS Excel, MS Work, MS Visio and MS Power-Point Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications. Two (2) Long Assignment, Full-time Positions; 75 Hours Bi-weekly -This position is flexible in location across Nova Scotia. It is designated as hybrid, allowing for a combination of remote and on-site work without the necessity of relocating to the Halifax area. Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan. Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ and self-identify. facebook/NovaScotiaHealthAuthority/ twitter/healthns