Job purpose

This position is responsible for maintaining and increasing profitability of parts sales by promoting SSAB services and capabilities by having a very good knowledge of the products, services offered and the center's capacity.

Duties and responsibilities

• Assist in the preparation of technical drawings, specifications, and reports.
• Conduct research and collect data of special projects.
• Work closely with the inside sales team, RSMs, CAD team and other managers.
• Progress reporting is critical for the position.
• Evaluate current & new costing of parts with RSMs.
• Ensure SSAB is meeting customer needs and gather future information which will help drive forecasting and innovative solutions involving SSAB products and services.
• Provide accurate and timely feedback on competitive programs and pricing and assist in developing SSAB pricing strategy as requested.
• Support the implementation and maintenance of processes and standards.
• Actively participate in continuous improvement activities.
• Assist in troubleshooting and resolving technical issues that may arise during the development or production phase.
• Support Trial material & Strategic products.
• Study shop capabilities and limitations.

Qualifications

Required Education & Experience:

• Bachelor's Degree in Engineering, Mechanical Engineering, Civil Engineering, Metallurgical Engineering, or a related field from an accredited College or University, or an equivalent combination of education & experience
• 1-2 years of experience in the area of relevant internship or entry-level engineering experience
• Exceptional verbal and written communication skills, including ability to effectively communicate with internal and external customers, extremely organized
• Excellent computer proficiency (MS Office – Word, Excel, PowerPoint and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Strong analytical skills, exceptional judgment, dependable, excellent teamwork skills, good time management skills, able to delegate, creative, problem-solving, hardworking & persistent, professional competence, proactive
• Maintains good public relations by displaying an attitude of dedication, courtesy and professional competence that will be recognized as such by customers
• Must be a team player and an effective, contributing member of the Technical Services Team
• Bilingual in both official languages, orally & written (e.g. French, English) as appropriate to assigned geographic area
• Current/active driver's license

Preferred Education & Experience:

• Master's Degree in Engineering, Mechanical Engineering, Civil Engineering, Metallurgical Engineering, or a related field from an accredited College or University, or an equivalent combination of education & experience
• 3+ years of experience in the area of product/equipment design, and previous hands-on experience in workshop production and/or design
• Knowledge of the steel production process, specifically related to high strength and/or wear resistant steels

Working conditions

Travel 25% of time in the field, at customer's sites, Trade Shows, etc.