Fermé
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. And as you help us create a better world, we will help you build your own intellectual firepower. The purpose of this job is to provide all aspects of NetBackup administration and provide technical guidance and support to junior (L1) NetBackup administrators. This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Reports (IRs) and/or proactive needs for business. policies and standards for the use of NetBackup. all NetBackup application infrastructure changes (Change & Configuration management) quality standards in release. root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs. with the right teams within Genpact, CLIENT or 3rd parties for the implementation of change the required policies and procedures for the incident, problem and change management. service performance expectations are met with service levels and quality. any service-related issues and risks to Genpact Track lead and/or CLIENT Track Lead versed with basics of Operating systems such as Linux, Windows, Solaris etc. experience on NDMP Backups and their configuration. experience on NetBackup installations, upgrades on all levels (Master Server, Media Server and Clients) on Windows as well as UNIX. or postgraduate in Technology with Computers or Information Technology (IT) stream. about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred. problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration. to effectively interact with stakeholders in implementation of new functionality and solving problems. to coordinate and execute projects assigned. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Follow us on Twitter, Facebook, LinkedIn, and YouTube. ~ Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.