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Account Representative - Inside Sales Representative

Accenture
Ottawa, ON
Full-time
Entry Level

Did you know that our Inside Sales Associates (Sales & Marketing) work on behalf of a top global social media company? We provide guidance and support to small and medium businesses already running digital marketing on our client's platform – we help them grow their businesses every day! You don't need to be a Social Media expert to apply. Accenture provides comprehensive training and industry expertise to help our employees become trusted marketing advisors and support our clients with the highest confidence. This role is located onsite at our Ottawa office. 43 per hour starting wage and a $1000 sign-on bonus! We offer full-time permanent positions with a comprehensive total rewards package! Potential to earn sales bonus in addition to regular earnings. Competitive hourly rate ($20.NOC Code: 62100 (Teer Category 2). A comprehensive total rewards package that includes health and wellness benefits (for you and your dependents), parental leave, paid personal time off, and retirement plan options. Potential to earn sales bonus in addition to regular earnings. Shift premium for hours worked after 9:00pm, 7 days a week. Possible Language premiums of $4/hour for bilingual customer inquiries via email, and/or calls. The language premium program is market driven and Accenture may amend, change, alter or discontinue this program at any time as market conditions warrant. To be eligible for the language premium, skilled individuals need to receive a passing score upon completing the standardized Accenture language testing and must be successfully staffed in the bilingual queues. Full-time positions scheduled between 35 and 44 hours per week. Flexibility to select your assigned schedule every month based on your performance. Annual salary increases based on performance. Supportive environment for individual success and self-development through online courses. Professional development including comprehensive paid training from 2 to 8+ weeks upon hire. Extensive post-training coaching and support. A sense of community! We pride ourselves on our inclusive, open, and engaging work environment with many active ERGs to participate in or support. Ongoing opportunities to give back to the community supporting local causes and volunteer efforts. Inside Sales Digital Marketing professionals build on a solid foundation in customer support, digital marketing expertise, and strong technology capabilities to support and guide small & medium businesses in their social media marketing efforts, both maximizing their personal capabilities and helping their businesses grow. Demonstrate commitment to consultative sales in service of client goals. Research and discover fundamental understanding of vertical(s)/market(s) industry and client business models. Proactively outreach (outbound calls) and reactively engage with clients over the phone and via email & chat. Speak with decision-makers over the phone to increase the value of their online advertisements through optimization; Help clients optimize what they are already running, reach their advertising goals, optimize their budget by understanding what is working, and offering advice by implementing solutions to help them see improved results and become more confident in using the platform. Identify sales opportunities and provide clients with tailored solution(s) to meet their goal(s) Improve clients' experiences by consulting on optimal and appropriate product adoption, including walk throughs of implementation. Understand customers' business and advertising goals to capture and build market intelligence. Develop expert working knowledge of Social Media advertising solutions (including measurement) and what impacts performance, identify trends and solve problems. Share ideas to improve ad products and the customer experience. Sales Experience: At least 1-year sales experience. Overall Work Experience: 3 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses. Outbound sales experience. Prior inside sales experience with emphasis on both outbound and inbound calling Prior quota-based sales experience with sales impact on performance, quota attainment, and promotion Interest in expanding industry/vertical knowledge through training and certifications Commitment to in-depth, structured sales training and processes Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform. Knowledge and understanding of digital marketing. Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship. Exceptional grammar, typing accuracy, and writing skills. Professional sales skills with a strong phone presence, solutions mindset and helping nature. Strong computer skills, specifically multitasking across multiple programs concurrently. #