Full-Time Quality Improvement Coordinator

Elgin Manor, 39262 Fingal Line, St. Thomas, Ontario, Canada Req #237

Thursday, May 9, 2024

Quality Improvement Coordinator Homes and Senior Services Department

Posting Date: May 9, 2024

The County of Elgin, Homes and Senior Services Department has an exciting career opportunity for a Full-Time Quality Improvement Coordinator. As the Quality Improvement Coordinator you will be involved in providing ongoing support to the Homes management team and departmental staff of the three (3) County of Elgin Long-term Care Homes related to quality improvement initiatives, risk identification and management, electronic documentation and data management systems.

• Flexible & Alternative Work Arrangements to promote work life fit.
• Employee & Family Assistance Program (Homewood Health).
• County of Elgin Employee Perk Program and events!
• Become a team member/champion of Registered Nurses Association of Ontario (RNAO) Designated Best Practice Spotlight Organization (BPSO)

What will you do?

• Provides subject matter expertise and recommends actions for quality improvement to Homes' management and departmental staff.
• Promotes continuous quality improvement within the County's Long-term Care Homes.
• Coaches and mentors staff in quality improvement and program evaluation methodologies (e.g. Plan, Do, Study, Act; LEAN, etc.).
• Conducts audits ensuring completeness and accuracy – including but not limited to electronic documentation (MDSRAI), Point Click Care (including risk management), Point of Care, and Registered Nurses Association of Ontario (RNAO) Best Practice Spotlight Organization (BPSO) Program.
• Gathers, interprets and prepares data and analysis of such for the Homes' management team, identifying potential and actual quality and risk management opportunities.
• Provides quality indicator reports as required - assists with data interpretation and follow up education.
• In collaboration with the Homes Management team, develops the annual Health Quality Ontario (HQO) Quality Improvement Plan (QIP) and progress reports for the Homes.
• In collaboration with the Homes Management team, ensures annual program evaluations are completed as per the schedule.
• Develop, deliver and evaluate in-service education for new and current staff related to quality risk indicators, QIP, risk mitigation and management.
• Prepares materials/reports for the Homes' Management team, BPSO and Continuous Quality Improvement (CQI) team meetings; leads CQI and Project Planning meetings.
• Maintains current knowledge and competency in all relevant legislation RAI/MDS, Point Click Care (PCC), Point of Care (POC), Canadian Institute of Health Information (CIHI), Ministry of Long-term care inspection process, and County of Elgin Strategic Plan & Policies and Procedures ensuring timely implementation and/or updates.
• Organizes and maintains online education platforms (e.g. Surge learning) for all Homes staff.
• Other job-related duties as assigned.

What do you bring?

• Diploma/degree in quality assurance or other related field of study and/or equivalent education and experience. Quality Improvement formal education is an asset.
• 1-3 years project management experience, leading various phases of projects that achieve positive outcomes.
• Strong foundation of quality improvement concepts and ability to learn quality improvement models and methods (e.g. rapid cycle improvement, IHI model for improvement; LEAN, etc.), quality measures and reporting, and clinical practice transformation models and methods.
• Previous experience in the health care field (long-term care experience an asset) and/or designation as a Regulated Health Care Provider is preferred. Proficiency in RAI/MDS, PCC, POC, Fixing Long-Term Care Act, 2021 and related legislation an asset.
• Demonstrated experience working with diverse, interdisciplinary teams and application of team building skills.
• Excellent prioritizing, time management, problem solving, communication and organization skills.
• Ability to work both independently and as a team player.
• Demonstrated ability to meet commitments on a consistent and timely basis with changing priorities and multiple deadlines.
• Strong computer literacy, including use of Microsoft Office.
• Valid driver's license and regular access to a reliable vehicle to perform duties.

Remuneration: $76,224.52 - $89,175.20 per year.

Closing Date: Thursday May 23, 2024 by 4:30pm.

If you have any questions or require assistance with an accommodation when completing the application process, please reach out to [email protected] and indicate QI Coordinator in the subject line. Confirmation will be sent upon receipt of your application. Incorrect information may result in withdrawal of your application.

Personal information for this position is collected under the authority of the Municipal Act, S.O. 2001, as amended. Only those applicants selected for an interview will be contacted. The County of Elgin is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

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