Logistics Coordinator Summary

The Logistics Coordinator is responsible for the direct management and handling of freight shipments for clients utilizing various modes of transport. This includes providing rate quotations, negotiating rates with carriers, booking transportation and completing necessary documentation. The Logistics Coordinator is expected to provide guidance and alternatives to clients to ensure shipments move quickly and efficiently from origin to destination.

Core Competencies

1. Communication
2. Customer Focus
3. Quality Orientation
4. Time Management
5. Adaptability / Flexibility
6. Creative and Innovative Thinking
7. Development and Continual Learning
8. Problem Solving
9. Accountability and Dependability
10. Decision making and Judgement
11. Ethics and Integrity
12. Planning and Organizing
13. High Energy & Stress Management
14. Team Work
15. Results Focused
16. Negotiating
17. Providing Consultation

Job Duties

Arranging freight shipments utilizing various modes of transport throughout North America and internationally

Data entry functions into internal freight application systems

Data entry into external client SAP applications as required

Documentation generation for domestic and international purposes not limited to work orders, proforma invoices, B13's, air waybills, ocean bills of lading etc.

Daily tracking & tracing of shipments with carriers, verify receipt of shipments

Updating clients daily on the status of their shipments

Client / vendor interaction daily through email, phone and face-to-face when required

Vendor rate negotiations

Ensure vendor invoicing approval and auditing is completed accurately and in a timeframe consistent with company policy

Respond to customer rate requests in a timely manner

Filing and maintenance of files on a daily basis

Problem solve cases of missing documentation / lost freight as required

Advise management of any issues or problems with customers, carriers or vendors

Provide operational support for co-workers when needed

Ongoing professional improvement through participation in educational courses, seminars and webinars

Other duties as assigned

Requirements

High School Diploma, GED or equivalent

Completion of CIFFA education or industry equivalent training is strongly encouraged

Strong verbal and written skills to communicate with co-workers, vendors and clients located throughout North America and worldwide

Basic mathematical skills

Highly effective negotiation, diplomatic, and conflict resolutions skills

Diligent attention to detail

Good organizational, time management and prioritizing skills

Able to work effectively under pressure

Ability to work well with others

Strong analytical and problem-solving skills

Ability to interpret and act upon complex instructions

Excellent understanding and ability to use Lotus Notes, Microsoft Excel, Microsoft Word and related computer programs

Work Conditions

Travel may be required

Manual dexterity required to use desktop computer and peripherals

Sitting, standing and walking for extended periods of time

Overtime as required

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