Job Description:
On behalf of our healthcare client, Affinity is looking for a Business Analyst to support their project to implement Vocera / Nurse Call Integration. This integration will enable enhanced clinical workflow such as the ability to route patient calls for assistance to the clinical staff member assigned to that patient.
Responsibilities:
• Business and clinical requirements identification and documentation, including:
o Coordinating requirements workshops, site surveys and requirements questionnaires.
o Documentation of business requirements
o Test case writing, testing and test coordination
o Clinical stakeholder user engagement, clinical change management and communications
• Coordination of technical resources, for Nurse Call, Wi-Fi, and network configuration, for example.
• Coordination of facilities management resources, for site surveys, electrical and millwork.
• Development of a repeatable intake support process and application call flow design that can be used across successive clinical departments. To include continuous process improvement and lessons learned.
• Development of repeatable requirements identification processes that can be used across successive clinical departments. To include continuous process improvement and lessons learned.
• Detailed review and clinical approval of use cases against call flow designs.
• Discovery and detailed requirements for system integrations
• Discovery and detailed business and 'Non Functional Requirements' (NFR's) for Nurse Call integration.
• Hands-on configuration of call flows and expression rules, as applicable
• Coordination and hands-on involvement with user adoption strategy and use adoption training with end-users.
• Participate in go-live support and end use adoption with training sessions.
• Coordination of Vocera inventory for:
• Badges
• Software licenses
• Battery chargers
• Badge accessories
• Nurse Call – call points, as well as possibility for other integration data management
• Documenting and transitioning work to operational teams, including gathering all required sign-offs as well as having a period of supporting transition.
• Other duties as assigned by project manager
Qualifications:
Mandatory:
• Minimum 4 years' experience working as a Sr. BA
• Minimum 5-10 years' experience with business requirements and use case development and analysis.
• Minimum 5-10 years' experience with user adoption strategies (Change management and training plans)
• Minimum 5-10 years' Experience managing department requirement matrixes across multiple departments.
Preference:
• Preferably 3-5 years' experience with voice call flows
• Preferably 3-5 years' experience with unified communications solutions
• Experience managing end user asset management with multiple parts and complex licenses would be strongly preferred. E.g., Vocera badges, batteries, chargers, headsets, licensing assignments, etc.
• Experience with end user training in a clinical setting would be strongly preferred.
• Experience with call flow design and build would be strongly preferred.
• Experience with clinical communication and collaboration solutions would be strongly preferred. Specific experience with Vocera would be considered to be an asset.
• Experience with Vocera integration engine call Engage and writing Engage expression rules would be beneficial.
• Experience with clinical nurse call solutions and integration with Vocera would be a major asset.
Hourly Rate: $80-$95 Per Hour.
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About Affinity:
Affinity Group is a full-service Information Technology services and staffing company. We believe recruiting is about creating long term relationships that foster a mutually beneficial partnership - an affinity. Bringing a new style of recruiting founded on five core principles: Transparency – Flexibility – Efficiency – Agility – Inclusivity.
We teamed up with ClimatePartner on 2022 to offset our emissions and move toward being a more environmentally friendly company and we are proud to now be officially Carbon Neutral Certified.
For more information on Affinity, please visit
Job Number: 10315
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