Otter Co-op is now hiring a Full -Time Guest Service Associate for our Parallel Food Store located in Abbotsford, BC.
Who we are:
Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty-one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at .
What you'll do:
The specific responsibilities of theGuest Services Associateinclude but are not limited to the following:
- Provide excellent service to guests in a courteous, efficient manner
- Process orders in an efficient and accurate manner
- Balance cash tills accurately on a daily basis
- Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence
- Perform other duties as assigned
Why it matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Who you are:
- You are looking for a career in Retail Operations and:
- Previous experience as a Cashier an asset
- Lotto and/or Food Safe certification an asset
- Must have solid understanding of basic math skills
- Excellent customer service skills with a desire to provide a great shopping experience for every guest (both internal and external)
- Above average communication, interpersonal, and conflict resolution skills
- Proven track record as a self-starter, dedicated and reliable
- Work well in a fast-paced environment
- Must be committed to a SAFE work environment
- Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.
- Must have open availability to work a variety of shifts that include early mornings, afternoons, and evenings
- This position is based at the Parallel Food Store, though it may require on some occasions to travel and work at other locations as business needs arise
What's in it for you:
- Competitive Wages
- Wage increases based on hours worked & meeting expectations in the position
- Annual bonus program for all eligible team members
- For eligible positions: comprehensive benefits package and an employer matched pension plan
- Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
- Co-op Membership with an annual dividend payment on qualified purchases
- Education Assistance Program
- Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation
Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve.We support and provide an environment that allows all to bring their whole selves to work.
We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
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keywords: cashier, transactions, guest service, answering phones, tobacco, lotto, food, groceries, retail, sales, customer service, customer satisfaction, fast paced, stocking, communication, self starter, weekends, evenings
Are you legally entitled to work in Canada? (Canadian citizen, PR holder or Valid work permit)*
How many years of Cashier experience do you have?*
How many years of Retail / Customer Service do you have?*
What is the highest level of education you have completed?*
Able to stand for 8-10hr shift and lift up to 50lbs regularly?*
Available for shifts on weekdays?*
Available for shifts on weekends?*
Available for evening / closing shifts?*
Are you available for a minimum of 3 shifts per week?*
Do you have any restrictions on work availability?*
Are you available for shifts on short notice?*
Are you flexible to work at multiple locations on an as needed basis?*
What is your wage expectation?*
Co-op is collecting your personal information provided by way of this application form, and will use and disclose your personal information, only for reasonable purposes related to potentially establishing, and if hired, managing and terminating your employment relationship with Co-op. Without limiting the foregoing, Co-op may disclose the personal information that you provide to it by way of this application form to third party service providers (such as payroll and benefits companies under contract with the Co-op, background check service providers). Co-op has implemented reasonable measures to ensure that the personal information which you provide to it is maintained accurately, kept current and only for a reasonable amount of time, is secure and confidential. For further information regarding Co-op's privacy policies, please contact Co-op's privacy officer at your local Co-op.
By completing and submitting this application form you consent to the collection, use and disclosure of your personal information for these purposes. Further, your submission of this application for employment certifies that:
(i) You authorize Co-op to contact any of the references provided by you for the purpose of reference check;
(ii) You authorize the verification of the above information by Co-op and consent to any other necessary and reasonable inquires that may be required as it relates to the position that you are being considered for, such as a criminal record check;
(iii) You understand that this application for employment does not constitute an employment offer;
(iv) All information in this application is correct and complete to the best of your knowledge and belief; and
(v) You understand that any false or misleading information provided in this application form could result in a refusal of employment, withdrawal of offer or termination of employment. * I consent. I do not consent.
Have you ever been convicted of a criminal offence for which a pardon has not been granted?*
Are you currently eligible for Fidelity Bonding?
[Fidelity bonds cover a company's losses based on dishonest acts of its employees. People that would not qualify would have a history of dishonest behavior, whether at work or not, that could include things like theft, fraud, forgery, etc.]*
Were you referred by anyone for this position? If so, please include their first & last name. *
Do you now/have you ever worked for Co-op?*
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