Bilingual Customer Service Representative (English / French) Pay from $32 to $36 per hour - That's up to $80,000 - $90,000 per year with bonuses! Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our French-speaking customers love. This position is on-site, and we are looking for people who share our passion. Hours: Monday - Friday, 9:30 AM to 6 PM. Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. We'll equip you to answer product, pricing and shipping questions quickly and confidently. Bachelor's degree preferred. Prior customer service experience is a plus , but we'll train you to provide legendary service for our customers! Bilingual (English / French) - fluent in both verbal and written forms. Company-paid extended health coverage that includes medical, dental and vision after only 30 days. Basic life insurance, disability and wellness programs. Paid holidays and generous paid time off. Bonus programs that include annual performance, sales goals and profit sharing. On-site café and outdoor patio. Opportunities for community involvement. Best-in-class, clean, modern facilities. Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory.